Showing posts with label TelkomONE. Show all posts
Showing posts with label TelkomONE. Show all posts

Friday, September 13, 2024

Telkom to try and compete with MultiChoice's DStv - again - with a 'content mall' of bundled streaming curation.


by Thinus Ferreira

It might be a case of third time lucky for Telkom which plans to once again compete with MultiChoice's DStv by creating a curated, bundled video streaming offering through a "content mall" that's cheaper than subscribing to streamers directly, after attempts over the past decade to create its own satellite TV service and then its own streaming service both failed.

Lunga Siyo, Telkom consumer CEO, told the ITWeb On The Road podcast that the telecom is busy setting up its own "content mall" through which it wants to bundle various video streaming services at a bundled price that's cheaper that subscribing to each streamer individually.

Multiple American studios and streamers are currently exploring and working on the same idea of offering bundled streaming services similar to the traditional satellite pay-TV bundle, as the industry starts to consolidate and consumers are saying they no longer want to pay for a bunch of different streamers.

In this Telkom "content mall", Telkom customers would be able to subscribe to streamers like Netflix, Amazon Prime Video, Disney+ and others at a cheaper price than subscribing to those streaming services directly.

"Instead of investing in content and becoming a content producer, we've taken a position that we create a content mall. So we become the access. So in our own platform you're able to subscribe to these platforms, for a fee, which might be cheaper than if you were to go directly."

"So we will aggregate all of these services, and offer it you it to you as a bundle," Siyo said.

"They bring their own content, we bring our own platform."

Telkom's latest plan might be easier said than done. 

Not only has MultiChoice stalled in its own plan three years after announcing that it was creating a "one-stop shop" for streaming services through its DStv platform, but Telkom has struggled and gave up on both its previous tries to create a traditional and streaming video service.

In 2006 Telkom was one of the few successful bidders for new satellite TV service licences in South Africa and set up Telkom Media into which hundreds of millions of rand was poured with executives appointed and international content agreement signed.

After planning to invest over R7 billion, Telkom then abruptly decided to pivot Telkom Media which never launched, into an IPTV service instead of traditional satellite pay-TV and, two years later in 2008 slashed its funding.

After another year, Telkom dumped Telkom Media in 2009 which was sold off to Shenzhen Media Group which never launched and shuttered.

In November 2020 Telkom tried for a second time with launching its own video service when TelkomONE was launched into which Telkom again poured hundreds of millions of rand.

Barely two years later in November 2022 Telkom decided to get rid of TelkomONE and abruptly shuttered it and sold it off to the SABC for the South African public broadcaster to create its SABC+ streamer.


Streaming bundling future
MultiChoice had the same idea as Telkom a few years ago but MultiChoice's attempt has not fully come to fruition - although in America studios, broadcasters and video service providers are realising they need to aggregate streamers and are trying to come up with new consumer bundling approaches and offerings.

Calvo Mawela, MultiChoice CEO, in 2021 said the traditional satellite pay-TV service would work to become a "one-stop shop" and a "super aggregator" for video entertainment services like streamers. 

Over the past three years MultiChoice has added third-party streaming apps through DStv like Netflix, Disney+, Amazon Prime Video and the recently shuttered BritBox but that's where its efforts stalled. 

Warner Bros. Discovery's Max isn't available in South Africa yet, and Paramount added its Paramount+ not as a stand-alone streamer in South Africa like elsewhere in the world but as a studio tile folded for free into MultiChoice's own Showmax streamer with a limited Paramount+ title offering.

Other global streamers like Apple TV+ and local streaming services are also not available on, or through DStv. 

In the United States, consumers who have had to subscribe to four or five different streaming services are cutting back as streamers from Netflix to Disney+ are aggressively hiking subscription fees, adding ads, and making it much more expensive to be a subscriber than when they launched.

Media companies, legacy pay-TV services and content providers like Disney are trying to figure out how to offer bundled streaming services where they don't cannibalise other offerings but provide consumer value in a way where they can drive sustained subscriber growth and profitability, while it also makes sense as a bundle.

Earlier this year Warner Bros. Discovery, Disney with its ESPN and Fox announced they would start a joint sports streaming service Venu which has quickly become mired in a court battle.

Sunday, February 11, 2024

SABC COO Ian Plaatjes and TV boss Merlin Naicker suspended, ad boss Reginald Nxumalo resigns over undisclosed 7.5% profit-share deal with Discover Digital running SABC+.


by Thinus Ferreira

The South African public broadcaster's COO Ian Plaatjes and head of video entertainment Merlin Naicker have both been suspended, with the SABC's ad sales boss Peginald Nxumalo resigned when he heard about his impending suspension, following their failure to disclose a 7.5% profit-share deal with Discover Digital that runs the broadcaster's SABC+ video streaming service.

In an internal memo on 7 February the SABC told staffers that COO Ian Plaatjes and head of video entertainment Merlin Naicker have been suspended this week in news first reported by City Press on Sunday.

Their suspensions came after legal advice from the Werkmans law firm. 

The Werkmans legal opinion comes after the SABC did its own internal audit into the secretive profit-sharing deal that came to the conclusion that the three executives failed to act in the SABC's best financial interests.

According to Werksmans Ian Plaatjes, Merlin Naicker and Reginald Nxumalo allegedly deliberately concealed the crucial information of the 7.5% profit-share agreement from the SABC's executive committee during their presentation of the deal, before it was signed and also misled the committee when they said the public broadcaster would get 100% of the advertising revenue made through SABC+.

Werkmans found a prima facie case for gross dishonesty by Ian Plaatjes, Merli Naicker and Reggie Nxumalo in the SABC+ deal with Discover Digital.

Lungile Binza is now acting SABC COO and Lala Tuku, SABC head of local content, is now acting head of video entertainment. The SABC failed to make any public announcement about the high-level suspensions to the public.

Mmoni Seapolelo, SABC spokesperson in response to a media query told TVwithThinus "The SABC is as a matter of principle not at liberty to discuss matters pertaining to an employer-employee relationship in the public space".

Ian Plaatjes, Merlin Naicker and Reginald Nxumalo allegedly concealed the additional 7.5% profit-share agreement from the SABC executive committee in the deal that the SABC agreed to with Discovery Digital for SABC+. 

Discover Digital ran Telkom's Telkom ONE streaming service which was taken over by the SABC. The SABC has a R35 million contract with Discovery Digital, renewable for 5 years, to run SABC+ as its over-the-top (OTT) video streaming service.

The SABC projected to initially make between R100 and R200 million with SABC+.

Ian Plaatjes, Merlin Naicker and Reginald Nxumalo signed the deal with the profit-sharing clause without the SABC's head of legal Nthuthuzela Vanana and Madoda Mxakwe who was acting SABC CEO at the time.

In the internal SABC memo sent to staff this week, the SABC said Ian Plaatjes and Merlin Naicker are on a "leave of absence" and that "management urges staff to give Lungile Binza and Lala Tuku the necessary support as they assume these roles" of acting SABC COO and head of video entertainment.

The controversial 7.5% profit-share agreement that was apparently kept secret, came to light when Ntuthuzelo Vanana asked what the specific clause meant.

According to Werkmans, the SABC business plan for SABC+ that was presented to the SABC's executive committee members during a meeting on 7 November 2022, stipulated that the SABC would get 100% of the revenue generated by SABC+, which used to be Telkom One.

The committee approved this proposal, but then the SABC's legal division picked up and queried the appearance of the 7.5% advertising revenue sharing clause on 16 November 2022 during the contract drafting process.

According to Werkmans, Ian Plaatjes and Stephen Watson, Discover Digital managing director, then allegedly told the SABC that the 7.5% advertising revenue share was part of the SABC+ deal. 

Ian Plaatjes signed the SABC+ deal with Discover Digital a day later on 17 November 2022, meaning that Discovery Digital gets a 7.5% of the advertising revenue made through SABC+, above the company's quoted fees.

According to Werkmans, Merlin Naicker misrepresented his own involvement in the 7.5% revenue profit-share agreement and failed to make sure that all costs related to the creation of SABC+ were clearly defined and accounted for.

Werkmans found that Merlin Naicker "During the contract drafting phase, was copied in emails between the legal department, the group chief operating officer Ian Plaatjes and Discover Digital. Evidently, he was privy to the discussion with respect to the 7.5% ad insertion clause in the contract and failed to query its inclusion as it contradicted the approved business plan."

According to Werkmans Reginald Nxumalo "was aware of the 7.5% as a number but could not join the dots on what it was for. His response was tantamount to withholding vital information".

Werksmans found that "After the COO, via an email of 15 March 2023 identified the group executive for sales as one of the persons who were involved in the negotiations of the 7.5% advertising revenue share, he confirmed his involvement as a member of a committee to the Telkom One contract negotiations, notwithstanding his previous lack of knowledge of what the 7.5% was for".

"Especially since the 7.5% is in addition to the fee paid to Discover Digital for managing the SABC+ platform, this was a significant cost item that should not have fallen through the cracks."

Wednesday, November 16, 2022

Telkom offloads its TelkomONE video streaming service to the SABC to rebrand it as its own SABC+ streamer.


by Thinus Ferreira

Telkom is offloading its video streaming service TelkomONE two years after it launched, to the South African public broadcaster which will be taking it over from Thursday and rebrand it as its own SABC+ streamer.

Telkom's video streaming service TelkomONE abruptly went offline on Wednesday without any prior warning, saying it will make "an exciting service announcement".

An on-screen message on the TelkomONE website only reads: "Your TelkomONE entertainment service will be temporarily unavailable from midnight on 15 November to Thursday 17 November 2022. We apologise for the service interruption".

The website says TelkomONE will be making an "exciting service announcement".

The TelkomONE service downtime comes almost two years after Telkom launched its video streaming service in November 2020, offering both a free and subscription service, with linear TV channels being streamed including global TV news channels and the SABC's terrestrial TV channels, including a catalogue of on-demand content from the SABC and international content providers.

Telkom sent a SMS to TelkomONE subscribers on Wednesday, saying "Thank you for your loyalty. TelkomONE content will be migrated to the new and exciting SABC+ entertainment platform. Visit www.sabcplus.com".

Telkom told TVwithThinus on Wednesday that TelkomONE has been given to the SABC which will manage it as its SABC+ streamer after undergoing a rebrand.

"Telkom and the SABC have had a successful partnership since the launch of TelkomONE in late 2020. The platform has now matured and is ready to scale under the management of the SABC's broadcasting expertise," Gugu Mthembu, Telkom CMO, told TVwithThinus.

"Their expertise in sourcing and curating relevant content will enrich the current content library for existing and new customers."

The SABC will take over all of TelkomONE's existing customer base. TelkomONE subscribers will be notified and transferred to the new SABC platform when it launches.

"We will continue to evolve to our digital lifestyle provider ambition through our investments in areas such as content, fintech, gaming and IoT by partnering with strategic partners to deliver products and services that create a better life for our customers."  

Paying TelkomONE subscribers of its TelkomONE Amp service will automatically have access to SABC+ at no additional cost. 

TelkomONE competed in a constantly getting more crowded over-the-top (OTT) space with the South African public broadcaster that wants to launch SABC+ before the end of this year.

Besides TelkomONE South African consumers already have access to streaming services including Netflix SA, MultiChoice's video streamer Showmax, eMedia's eVOD, Amazon Prime Video, Disney+, Apple TV+, BritBox SA, Acorn TV, VIU, TruthTV, WOW Presents Plus and MarqueeTV. 

NBCUniversal's Peacock isn't available yet. Warner Bros. Discovery is still to announce a new name for its combined HBO Max and discovery+ streamer and when it will launch in South Africa. Paramount will likely launch its Paramount+ in South Africa sometime during 2023.


TelkomONE video streamer goes offline, says 'service announcement' will be made.


by Thinus Ferreira

Telkom's video streaming service TelkomONE abruptly went offline on Wednesday without any prior warning, saying it will make "an exciting service announcement" with TelkomONE being taken over by the SABC to be relaunched and rebranded as SABC+.

An on-screen message on the TelkomONE website only reads: "Your TelkomONe entertainment service will be temporarily unavailable from midnight on 15 November to Thursday 17 November 2022. We apologise for the service interruption".

The website says TelkomONE will be making an "exciting service announcement".

It's unclear what happens to TelkomONE subscribers who have already paid for the weekly and monthly packages and how they'll be refunded for the service unavailability.

The TelkomONE service downtime comes almost two years after Telkom launched its video streaming service in November 2020, offering both a free and subscription service, with linear TV channels being streamed including global TV news channels, as well as a catalogue of on-demand content from the SABC as well as international content providers.

TelkomONE competes in a constantly getting more crowded over-the-top (OTT) space with the South African public broadcaster soon to launch its own video streaming service, possibly called SABC+, likely before the end of this year.

Besides TelkomONE South African consumers already have access to streaming services including Netflix SA, MultiChoice's Showmax, eMedia's eVOD, Amazon Prime Video, Disney+, Apple TV+, BritBox SA, Acorn TV, VIU, TruthTV, WOW Presents Plus and MarqueeTV. 

NBCUniversal's Peacock isn't available yet, and Warner Bros. Discovery is still to announce a new name for its combined HBO Max and discovery+ streamer and when it will launch in South Africa. Paramount will likely launch its Paramount+ in South Africa sometime during 2023.


Wednesday, March 2, 2022

BREAKING. The Russia Today TV channel abruptly disappears on Wednesday evening from MultiChoice's DStv, and TelkomONE in South Africa.


by Thinus Ferreira

Russia's propaganda TV channel Russia Today (DStv 407) known as RT, late on Wednesday abruptly disappeared from the channel line-up of MultiChoice's DStv as well as Telkom's TelkomONE video streaming service.

DStv subscribers on Wednesday evening got a black screen on DStv channel 407 with the on-screen notification "This channel is closed".

On Wednesday night it wasn't immediately clear whether MultiChoice and Telkom decided to remove RT, similar to how pay-TV operators and streaming services in multiple other countries from America to Australia decided to do since this past weekend, or whether Russia Today decided to remove its signal, or whether other technical problems interrupted the RT channel feed.

MultiChoice and Telkom were asked for comment on Wednesday evening.

On Wednesday night MultiChoice said that "As of today, 2 March 2021, Russia Today (Channel 407) shall not be carried on the DStv platform until further notice. Sanctions imposed on Russia have led to the global distributor of the channel ceasing to provide the broadcast feed to all suppliers, including MultiChoice."

On Monday, MultiChoice in response to media queries said that "We have no editorial control over third-party channels". 


SA’s broadcasting regulator demands answers
South Africa's broadcasting regulator, the Independent Communications Authority of South Africa (ICASA) in a statement to TVwithThinus on Wednesday night, said that "ICASA wants to put it on record that the broadcast of RT on the DStv platform is and continues to be a commercial agreement between the subscription TV broadcaster, MultiChoice and RT".

"The authority's role in the broadcasting of RT has been solely limited to channel authorisation as submitted by the licensee  – in this case, MultiChoice – and approved by ICASA prior to the channel being introduced."

ICASA said that this is a regulatory requirement fulfilled by the licensee before introducing any new channel for consumption by the South African public.

"Our licensing and compliance division has not received any notification by MultiChoice confirming the discontinuation of the channel on its DStv platform,” ICASA chairperson Dr Keabetswe Modimoeng said.

According to Dr Keabetswe Modimoeng "it is in the public interest to know the reasons for this discontinuation since the authorisation was approved by the authority".

"Given the underlying principle of the South African broadcasting system for promoting plurality of views, it is only prudent for ICASA to enquire with DStv on the rationale for the discontinuation of the RT channel."

Dr Keabetswe Modimoeng said that ICASA continues to monitor the developments regarding this matter.


Petition against and global RT offboarding
The Kremlin-backed TV channel came under fire globally especially since last week, following Russia's invasion and unprovoked war with Ukraine.

In South Africa, the country's Broadcasting Complaints Commission of South Africa (BCCSA) confirmed that it has been receiving complaints from DStv subscribers asking why MultiChoice has not removed RT.

A DStv subscriber Jared Myroff also started an online petition on change.org, directed to MultiChoice CEO Calvo Mawela and the pay-TV operator's chairperson Imtiaz Patel, imploring MultiChoice to remove RT from DStv.

The petition says that RT "is a tool of the greater Russia propaganda machine" and that is "currently using its air time to spread misinformation on the invasion that Russia has undertaken on Ukraine".

"As a DStv customer, part of your fees goes towards DStv to paying for this channel to have air time in our country and poison the minds of our citizens."

"Essentially our MultiChoice subscriptions help fund Russia and Putin's propaganda machine. The goal of this petition is to gain the attention of the top management of MultiChoice and to remove the Russia Today "news" channel from our screens," the petition states.  

Australia's biggest pay-TV operator Foxtel also removed RT on Sunday as a linear TV channel and from its streaming service. 

"In view of concern about the situation in Ukraine, the Russia Today channel is currently unavailable on Foxtel and Flash," Foxtel said in a statement.

Canada's two biggest pay-TV services, Rogers Communications and Bell Canada both announced on Monday that they're dropping RT completely.

America's DirectTV on Monday announced that it's removing RT "and will no longer offer their programming effective immediately".

The 1+1 Media Group, a Ukrainian media conglomerate, on Monday said they wrote to media companies worldwide, asking them to stop transmitting Russia's propaganda-filled TV channels like RT.

"More than 20 local providers from Poland, Australia, Slovakia, the Czech Republic, Canada, Estonia, Lithuania, Latvia, Bulgaria, Germany, as well as representatives of international corporations have already responded to the request," 1+1 Media Group said in a press release on Monday.
"As of 26 February they have started the turning off of the propagandistic TV channels on their satellites, cable networks and across other platforms and sources."

YouTube also blocked RT from generating any advertising revenue from any of its content placed on Google’s video streaming service.

"In light of extraordinary circumstances in Ukraine, we're taking a number of actions,” Michael Aciman, global communications and public affairs manager at Google, said in a statement. 

"We're pausing a number of channels' ability to monetize on YouTube, including several Russian channels affiliated with recent sanctions. We will be significantly limiting recommendations to these channels. And in response to a government request, we've restricted access to RT and a number of other channels in Ukraine."

In the United Kingdom where RT still remains on the air, that country's broadcasting regulator, Ofcom, on Monday announced in a statement that it had " opened 15 new investigations into the due impartiality of news programs on the RT news channel."

"We have observed a significant increase in the number of programs on the RT service that warrant investigation under our Broadcasting Code," Ofcom said.

On Wednesday Ofcom announced that it has added another 12 investigations into RT, bringing the total number to 27.

"We are very concerned by the volume of programmes on RT that are raising potential issues under the Broadcasting Code, and as we progress our investigations we are considering whether RT should retain a U.K. license," Ofcom said in a statement late on Wednesday. 


Wednesday, October 27, 2021

SABC won't broadcast Proteas T20 World Cup cricket tournament, slams MultiChoice and 'exploitative' SuperSport trying to keep sub-licensing content away from rivals eMedia's Openview and TelkomONE.


by Thinus Ferreira

The South African public broadcaster won't show South Africa's national cricket team compete at the ongoing T20 World Cup, and is slamming the pay-TV operator MultiChoice and an "exploitative" SuperSport for allegedly once again wanting to sub-sell the rights with what the SABC calls unreasonable, unfair and anti-competitive conditions.

SuperSport once again demanded that the SABC would not be able to show the T20 World Cup on its digital terrestrial feed of its SABC1, SABC2 or SABC3 TV channels carried on eMedia Holdings' Openview satellite TV service, or on the streaming version of SABC1, SABC2 or SABC3 carried on Telkom's TelkomONE video streaming service where the content must be blacked out.

MultiChoice sees Openview and TelkomONE as direct rivals with SuperSport that was only willing to let the SABC show the T20 World Cup on the analogue terrestrial versions of the SABC's TV channels.

South African viewers therefore can only watch the T20 World Cup and the Proteas playing as DStv subscribers since the SABC doesn't have the rights and didn't want to acquire it from SuperSport for its SABC Sport channel.

The Proteas will play against Sri Lanka in Sharjah on this coming Saturday and against Bangladesh in Abu Dhabi on Tuesday in their next two matches. They then return to Sharjah to conclude their pool stage of the T20 World Cup against England on 2 November.

"Unfortunately the SABC does not have TV rights to this tournament," says Gugu Ntuli, SABC group executive for corporate affairs and marketing.

"The rights were not made available to the public broadcaster by the rights holders. All the rights were sold by right holders, including the free-to-air rights, to SuperSport, a pay-TV service."

Gugu Ntuli said the SABC refused to accept the conditions of SuperSport's sub-licensing deal.

"The public broadcaster rejected them as the SABC would not then be able to broadcast the matches on its sports channel or on SABC 1, SABC2 and SABC3 via Openview or TelkomONE."

"The SABC believes the conditions imposed upon it are unreasonable, unfair and anti-competitive and therefore could not be accepted."

"The SABC would love to show these matches on its TV platforms, but this is not possible due to the reasons mentioned above."

"The SABC refuses to allow SuperSport to exploit its dominant financial position in the sports right market and disregard not just the SABC but also millions of South African sports fans in this manner. The SABC is calling on Icasa to address this inherent unfairness by cracking down on total exclusivity and decoupling free-to-air rights from pay TV acquisition."

MultiChoice says that "the proposal offers the SABC the rights to broadcast these matches on SABC1, SABC2 and SABC3. It follows the same terms and conditions as previous sub-licensing agreements between MultiChoice and the SABC.

"Unfortunately, the SABC has decided to reject this offer, which will result in its audiences being unable to view these fixtures."

MultiChoice says that the Randburg-based pay-TV operator "does not believe a term of the offer precluding SABC making the content available to third-party competitors with whom it has concluded commercial arrangements, is anti-competitive."

"The offer to the SABC is fully compliant with the Sport Broadcasting Services Regulations issued by the Independent Communications Authority of South Africa (Icasa)."

Friday, October 1, 2021

TelkomONE adds the W-Sport channel covering women's sport with 3 000 hours of content per year, including 1 000 hours of live events.


by Thinus Ferreira

The W-Sport channel focusing on female-led sports has now been added by Telkom's TelkomONE video streaming service for South Africa with W-Sport that will cover women's sport with 3 000 hours of content per year that will include 1 000 hours of live events and 300 hours of football matches from various leagues in the world.

The W-Sport channel that started in July 2021 and launched across sub-Saharan Africa in 16 countries, offers a mix of premium live football, basketball, motorsports, volleyball, cycling and triathlon content. 

W-Sport plans to show a portfolio of live football content with up to 7 live football matches per week with England's Barclays Women's Super League, Germany's Frauen Bundesliga, Italy's Serie A, the Netherlands Vrouwen Eredivisie, Australia's W-League and the recent ICC tournament that will be shown on W-Sport in sub-Saharan Africa.

W-Sport will also carry the FIBA 3×3 Women's Series and the best 3×3 national team competitions, the W Series all female single seater motorsport championship, the Super League Triathlon, Extreme E, Athletes Unlimited Volleyball, Softball and Lacrosse from the United States, the UCI World Tour event Paris/Roubaix and Lioness Boxing that will all feature live on W-Sport.

Kelly Butler, W-Sport CEO, says "W-Sport's vision is to be the global leader in women's sports broadcasting and to passionately champion equality and diversity. W-Sport's content will entertain, engage and inspire audiences and the next generation of young female athletes and players".

"The significant development of and engagement with women's sport in recent times makes this such an exciting, relevant and timely launch. This momentum offers an opportunity to develop a new broadcast proposition – W-Sport captures that opportunity. We look forward to adding further carriage, content and commercial partners in the coming months."

"Our content will entertain, engage and inspire audiences and we are very proud of this launch association and partnership with TelkomONE".

According to W-Sport's market research, women's sport is deemed more inspiring, progressive, family orientated and less money orientated than men's sport.

Besides TelkomONE now adding W-Sport for South Africa, the channel was added by Azam TV, a pay-TV operator based in Tanzania, as a linear TV channel that is already available in Botswana, Burundi, DR Congo, Ethiopia, Kenya, Malawi, Namibia, Rwanda, Tanzania, Uganda, Zambia, and Zimbabwe. 

TelkomONE says that 84% of sports fans are interested in female-led sports.

"The pace of change in women's sports necessitated that we launch W-Sport sooner than later," says Wanda Mkhize, executive smart home & content at Telkom.

"With female sporting role models like gymnast Simone Biles achieving much greater mainstream exposure for both their sporting prowess and courageous social stances, it was time for W-Sport to help inject equality and diversity into local sports."

"We knew something had to be done when a FIFA Women's World Cup football match drew a paltry 1.2 million viewership audience on satellite."

"With the 2021 Confederation of African Football’s Women’s Championship League on the way, the recent launch of W-Sport on TelkomONE with its fresh perspective on women's sport is just perfect timing," Wanda Mkhize says.

"TelkomONE is very pleased to be the first to offer South African viewers the first multi-platform service devoted to women's sport. Just 5% of traditional media coverage is devoted to women's sport."

Wednesday, September 15, 2021

R2919.95 - the cost of watching it all in South Africa ... and counting.


by Thinus Ferreira

It now theoretically costs a South African viewer, as a pay-TV subscriber, R2 919.95 per month, excluding data charges, just for the ability to access all of the available television content on offer in the country - a cost that will definitely climb further as more video streamers launch over time.

Realistically speaking it's highly likely that there is no such person in South Africa paying, or willing to pay R2 919.95 per month but the theoretical exercise is indicative of what is costs now to watch all of the collective content that used to be more curated and bundled under fewer subscription television services like MultiChoice's DStv.

The cost calculation does however underscore the rapid way in which TV content splintering has accelerated in South Africa as Africa's most sophisticated TV market. 

This splintering of licensing rights across various streaming services is rapidly leading to ever greater audience fragmentation and is constantly making it more difficult - and more expensive - for viewers to watch television, and for audience research and TV ratings agencies to track them.

Here is the breakdown of what it costs in August if you wanted to capture all of the available TV content offered in South Africa from all of the notable pay-TV providers and video streamers in South Africa through a monthly subscription fee.

While some offer various discounts, free trial offers and day rates, for the sake of this theoretical exercise the cost of the most comprehensive monthly subscription package is used, or "basic" streaming plan, as watched on a TV set, and while there may be some overlap of content, a service is included if it offers a selection of some exclusive TV content not found on any of the others:

- DStv Premium: R829
- StarSat Max: R299
- Deukom: R725
- AcornTV: R79
- Amazon Prime Video: R79.99
- Apple TV+: R84.99
- BritBox SA: R99.99
- DEOD: R39
- eVOD: R29.99
- Marquee TV: R179.99
- NET Afrikaans: R79
- Netflix SA: R99
- PrideTV: R79
- Showmax: R99
- TelkomONE: R49
- VIU: R69
- Vodacom Video Play: R99

The pricing of the streaming service CineMagic at R5 per day, Frightfan.tv's R25 per horror film, Netflix Premium, music streamers, as well as free streaming services, and Openview requiring a once-off decoder cost of R600, are not included in this list or calculation. 

Showmax is included as a free add-on for DStv Premium subscribers, so its R99 price has also not been added to the overall calculation.

South Africa also doesn't yet have access to the video streaming services of Paramount+ from ViacomCBS, NBCUniversal's Peacock, WarnerMedia's HBO Max or Discovery Inc.'s Discovery+, with Disney+ that will launch from around June 2022, and with the SABC that plans to launch its service by the end of its current financial year that ends 31 March 2022.



Streaming the great unbundling
Ironically, consumers who have begged traditional, direct-to-home (DTH) pay-TV services like MultiChoice to "unbundle" its packages and to let DStv subscribers only "pay-per-channel" and for the content that they want to pick and choose, are now getting their wish granted - although it's happening through an unbundling fuelled by the arrival and growth of over-the-top (OTT) streaming services.

It's also turning out to be a lot more expensive.

Consumers who already have to juggle a lot of different subscriber login details for different apps and services will have to contend with keeping a list of even more account and subscriber details as more video streaming services join the list, leading consumers to "forget" to cancel free trails or to cancel debit orders. 

Consumers also have to try and navigate their way through an increasingly complex content discovery process, trying to figure out where they can watch what, or which service has the specific content they're looking for.

A consumer who wants to watch a specific show - for instance the new upcoming science-fiction drama series Foundation based on Isaac Asimov's books starting in September on Apple TV +; or Schumacher, the F1 documentary on the German racer Michael Schumacher and his career in the sport releasing on Netflix in September - must pay a separate subscription fee just for that service in order to watch that content.

While the subscription fee charges quickly add up for the consumer, it's also creating big new challenges for South Africa's TV industry.

The Broadcasting Research Council (BRC) of South Africa is facing the growing challenge - similar to what Nielsen in America is experiencing - of trying to accurately track viewers and households across a growing range of streaming services.

Meanwhile, local and international streamers have to try and keep the incentive of "binge-watching" behaviour going and to try and limit user churn, by commissioning and acquiring a constant raft of new content.

Then there are also traditional pay-TV like MultiChoice's DStv and M-Net that used to gobble up the bulk of international content, as well as broadcasters like the SABC and e.tv, that have simply been blocked and prevented from acquiring certain overseas content even if they have the money and are willing to pay for it.

Global entertainment conglomerates are now using their own studios - that used to distribute shows and films internationally - to create new shows that they're keeping for their own streaming services.

It means means that South African viewers can't see a show, for instance The Mandalorian on Disney+ or FBoy Island or Gossip Girl on HBO Max since those streamers are not available in this region yet and are not available to be sold by the studios.

Saturday, July 24, 2021

SABC won't broadcast Saturday's start of the rugby test series between Springboks and British & Irish Lions over ongoing tiff with SuperSport regarding carriage on new digital channels.


by Thinus Ferreira

The South African public broadcaster won't be broadcasting any of the matches of the rugby test series between South Africa and the British Lions on the SABC in an ongoing tiff behind the scenes with SuperSport regarding a deadlock in negotiations over carriage terms on the SABC's new digital channels.

The South African public broadcaster has remained silent without any press statement to its viewers about whether it would - or wouldn't - show the South African and England rugby test kicking off on Saturday evening at 18:00. The British Lions only visits South Africa every 12 years.

MultiChoice's SuperSport holds the pay-TV rights for South Africa for all Springbok matches but has been willing to sub-license the rights for free-to-air carriage to the SABC - but not for its new digital terrestrial SABC Sport channel that is available on eMedia Investments' Openview free-to-air satellite service.

SuperSport also demands blackout clauses in any sub-licensing contract for the "digital versions" of SABC1, SABC2 and SABC3, carried on video streaming services like TelkomONE, in cases where the South Africa's public broadcaster is to carry any sub-licensed SuperSport content on those channels.

The result is that those SABC viewers on services like TelkomONE and Openview get a black screen, similar to this past weekend for the Confederation of African Football (CAF) Champions League final between Kaizer Chiefs and Egypt's Al Ahly.

After intervention by South Africa's minister of communications and digital technologies, and the minister of sports, arts and culture, MultiChoice and SuperSport sub-licensed the CAF final match free-to-air rights to the SABC that showed it on SABC1.

However, SABC viewers could only see it on the analogue and digital terrestrial television (DTT) version of SABC1 - not the "digital satellite SABC1"-version on Openview or the "digital streaming SABC1"- version on TelkomONE, something that the SABC failed to warn or inform viewers about beforehand.

Earlier this week, Gary Rathbone, SABC Sport boss, told News24 that the SABC won't broadcast the Springbok Test series against the British and Irish Lions since SuperSport doesn't want it shown on SABC Sport or any of the SABC's digital channel versions.

In a second clause, SuperSport also want a delayed broadcast, meaning that the SABC would only be able to start showing a match from after the final whistle of a match was broadcast live on SuperSport. 


Friday, November 13, 2020

Where’s SABC3? Why no SABC News? Why R7 a day? Where did the name come from? TelkomONE answers what you’re wondering about the new video streaming service.


by Thinus Ferreira

Where's SABC3? Why no SABC News? How did the name of Telkom's new TelkomONE video streaming service come about? Why R7 per day? I went looking for answers.

Telkom this week launched its new subscription video-on-demand (SVOD) service that costs R7 per day or R49 per month, offering a collection of streamed linear TV channels from SABC1 to TRT World, and a library catalogue of shows from Generations to MTV Africa's Lasizwe: Fake it Till You Make it.

While Telkom addressed and issued most information about TelkomONE, some questions remain and TVwithThinus went looking for answers.

For instance, although several SABC channels are included in the 5-year deal, and although TV news channels like Al Jazeera and TRT World are available as linear TV channels, the SABC's own TV news channel SABC News is conspicuously absent. But why?

"SABC News is currently under an exclusive agreement," says Wanda Mkhize, Telkom's executive for smart home and content. 

It means that SABC News, although it's the South African public broadcaster's public TV news channel, can only be streamed through the SABC's own SABC News app, and is of course carried on MultiChoice's DStv satellite pay-TV platform.

How did Telkom arrive at the R7 per day price point, and what factored into the decision to arrive at the subscription price of R7 per day and R49 per week? 

Wanda explains that a number of factors were taken into consideration: input costs - both content and data, the current offering in the market and their price points, as well as who the targeted customer segment - the youth market - is.

Another channel that is missing is SABC3. Does TelkomONE have plans to add this TV channel? Wanda says yes. "Yes it will be shortly included once certain property rights have been cleared," she says.

While the majority of the emphasis has been placed on the deal that Telkom has signed with the SABC specifically, the streaming service has more than just SABC content. But what are these?

Wanda Mkhize says that "Telkom has aggregated content from a variety of local and international content providers such as ViacomCBS, Fremantle, Discovery Inc., and a host of local independent producers who meet our focus area of music, comedy, lifestyle, and series".

How did the brand name of TelkomONE come about and what were other shortlisted contenders? While Wanda doesn't want to say what names made second and third place - and there definitely were, she says that Telkom "worked with our agencies in the development of the brand name".

When Cell C launched Cell C black and MultiChoice launched Showmax they did so with a big catalogue of content that they then gradually started to scale back when they saw that it was too much - or in other words, that a lot of people all watch only a smaller chunk of content. 

How did Telkom make the decision of "how big" the launch catalogue content offer would or should be so as to not "over-offer" but to still have a big enough variety?

"The TelkomOne platform offers a variety of content mix, live TV and catch up, as well as a specially curated library of video-on demand assets," says Wanda. "However, our approach to VOD content on the service has been to not try and be everything to everyone but to rather focus on the youth market."

"This has allowed us to focus less on quantity but more on quality content specifically tailored to this market," she says. "We're committed to adding in new content on a very regular basis inline with the learnt customer likes and preferences".

And as Cell C, Showmax and others have said where they want to be after a year, what subscriber number target does TelkomONE have for its 1-year anniversary or by 5 years? What would mean success?

"The launch of TelkomONE free and the TelkomONE AMP propositions are just the start," she says but doesn't want to mention any numbers for now. "We are within the upcoming year looking at expanding our value proposition to cater for a varied customer base. Whilst we have set aside certain targets for each of these, we are not at liberty to disclose these."


Tuesday, November 10, 2020

TV NEWS ROUND-UP. Today's interesting TV stories to read - 10 November 2020.


Here's the latest news about TV that I read and that you should read too:

"A black hole where news dies and conspiracy theories and opinions reign supreme."

"Trump will remain on our screens because he cannot live without seeing himself on television. As much as he is a product of television, he is also its victim. If he doesn't see himself on TV, he doesn't exist."


After 4 years Americans were ready to change the channel and what began as a grotesque political version of The Bachelor seems destined to end closer in tone to Fear Factor. Like Oprah he delighted in giving surprise gifts to his viewers; family's emotional dysfunction could provide fodder for entire seasons of Dr. Phil and The Jerry Springer Show.







"Jeopardy!" never grew musty, irrelevant or confined; it never arbitrarily decided that ancient history, revered literature and settled science had a cutoff point. It treated the never-ending story of human civilization as an unfolding and evolving body of knowledge."












South African public broadcaster had to be forced to do so by a Johannesburg High Court order.






Monday, November 9, 2020

Telkom launches its TelkomONE video streaming service including linear TV channels with free package and R7 per day subscription; plans more bouquets and says 'we're here for the long run'.


by Thinus Ferreira

Telkom that initially promised to do so on Thursday last week, on Monday launched its new TelkomONE streaming service, offering some linear TV channels in its offering, with a free version as well as a TelkomONE Amp subscription package that will cost R7 per day or R49 per month.

While currently only offering the free package that will carry advertising and one AMP subscription package, Telkom says it will expand over time to offer various different subscription fee packages.

The TelkomONE video-on-demand (VOD) service was built by Discover Digital and Telkom signed a 5-year contract with the SABC to carry SABC1 and SABC2 as linear TV channels, as well as a package of library content from the SABC archives for its video-on-demand service. 

TelkomONE however carries more than just SABC content. The heavy local catalogue curated along the genres of lifestyle, comedy, music and reality TV content is flavoured with some international shows from Hollywood and independent overseas studios, and well as from South Africa locally.

TelkomONE is available through downloading it as a mobile app, internet browsers at telkomone.tv on personal computers, Android TV and Telkom's own Telkom LIT set-top box. Payment for TelkomONE can be done with Telkom airtime, adding it postpaid to fixed and mobile Telkom contracts, credit and debit cards, vouchers or cash.

Telkom declined to answer when TVwithThinus on Monday asked what the financial investment in rand has been so far in establishing TelkomONE as its video-on-demand service and for what period it will definitely be running it before evaluating its prospects and return on the investment to the telecom's bottom line.

Linear TV channels that will be streaming on TelkomONE include SABC1, SABC2, Kaya TV, SABC Sport, SABC Education, Mindset, Al Jazeera, africanews, Deutsche Welle, euronews, France24, RT, GOD TV, Hope Channel, Inspiration TV and SonLifeBroadcasting Network (SBN).

The SABC's 19 radio stations will also be streaming on TelkomONE including MetroFM, RSG, Umhlobo Wenene, 5FM, Thobela FM and Ukhozi FM. 

Included in the TelkomONE AMP package users get an additional 30 curated audio playlists that is done by a Canadian service provider packaging and distributing African content.

Notably absent from TelkomONE is SABC3 because the streaming licensing rights for international content on the channel couldn't be cleared, as well as the SABC's own TV news channel SABC News. 

Neither Telkom nor the SABC explained why SABC News isn't available although it's likely that although it is a public broadcaster channel, it was commissioned and is being paid for by MultiChoice for its DStv service.

The SABC will receive an annual channels carriage licensing fee for its linear TV and radio channels, as well as for the on-demand archive content, 10% of which the SABC will cycle and change monthly to keep it fresh. This deal includes 1000 of hours of VOD content. 

The SABC will also share in the TelkomONE advertising revenue.

The SABC placing its content on TelkomONE is separate from the SABC's plan to launch its own SABC iPlayer video streaming service in 2021.

Sipho Maseko, Telkom CEO, says "TelkomONE will make it possible for subscribers to pause, go back into the electronic programming guide and time-shift, and instantly watch a scheduled TV show they may have missed. Telkom is making digital TV functionality available to all".

Madoda Mxakwe, SABC CEO, says "We believe that the transition to digital broadcasting and over-the-top (OTT) is a key strategy for the survival and relevance of the South African public broadcaster".

Stephen Watson, founding managing director of Discover Digital that built TelkomONE, says it contains technologies and functions that are first in the African market.

On the AMP package a subscriber can download 5 titles and a user have 48 hours to start watching. 

Users can record content and shows from the live linear TV channels which will be recorded in the could and then appear in the account section under "my recordings".

Interestingly, if you've missed a show, users can now go back into the past with the free package on the EPG for 24 hours and select a show that was already broadcast, and it will play immediately. On the AMP package a TelkomONE viewer can scroll back on a specific linear TV channel as far as 3 days and still watch a specific show.

With TelkomONE the time-shifted PVR function is therefore no longer limited to consumers who can afford a set-top box with a hard drive.

TelkomONE will also offer a 4K channel broadcasting music festivals and says it will build out its 4K content offering over time. Within the free package TelkomONE will offer talk shows and music artists performing live, streamed in 4K resolution, which will be available to Telkom LIT box users.

After Telkom last week said "we're ready" and will launch on 5 November, Wanda Mkhize, Telkom's executive for smart home and content, told TVwithThinus about the postponement that "with us delaying the launch and actually launching today we had some technical and connection challenges on Thursday and unfortunately couldn't launch the platform and as such we made sure that we could at least deliver as soon as possible and that's why TelkomONE is launching today".

TVwithThinus also asked whether the TelkomONE app will also be added to MultiChoice's latest DStv Explora that will carry and offer a carousel of different VOD streaming services like Netflix, Showmax and Amazon Prime Video, or in terms of set-top boxes it will be limited to Telkom LIT.

Wanda Mkhize said that "Telkom and MultiChoice have had a longstanding relationship, we currently carry the DStv application on our Telkom LIT box, and relationships with regards to services and what we produce we would definitely continue having those conversations".

With the South African VOD landscape already littered with failures like VIDI, Altech Node, PCCW's OnTapTV, Kwesé Play and Kwesé TV and most recently Cell C black that sucked up hundreds of millions of rands without a return on investment, Wanda Mkhize, when TVwithThinus asked for how long TelkomONE will definitely be running, said "we're here for the long run".

"We've looked at the strategy, we've framed it in regards to introducing two bouquets right now. We have a future-view of introducing more bouquets, opening up and create greater access specifically to our fixed-line customers."

"We also believe and are following the strategy of being a super-aggregator which means that we believe that our customers need to have choice in regards to the services that they like to take up. Therefore we will be introducing more services onto the platform and giving our consumers- both mobile and fixed - more access."