Showing posts with label DStv Catch Up. Show all posts
Showing posts with label DStv Catch Up. Show all posts
Tuesday, February 22, 2022
MultiChoice cracks down on password-sharing, limits DStv streaming to one device.
by Thinus Ferreira
In an attempt to crack down on password-sharing and pirate-viewing, MultiChoice will limit DStv video streaming to one device at a time from 22 March.
From 22 March MultiChoice will no longer allow a DStv subscriber to stream DStv Catch Up content - either library content or a linear TV channel as a live stream - on more than one device at the same time.
MultiChoice only told its own staffers on Tuesday about the decision, shortly before posting a notification to DStv subscribers on the MultiChoice website.
MultiChoice didn't bother to tell the media or to communicate through emailing a basic press release detailing the changes from its own corporate communications team or the two PR companies, Duma Collective or JR Communications that MultiChoice has on retainer and pay to liaise with the media.
In a memorandum to MultiChoice staff on Tuesday, Nyiko Shiburi, MultiChoice South Africa CEO said that streaming services like that which MultiChoice provides, are challenged by password-sharing and piracy.
"This has a devastating effect on the growth of the entertainment industry generally. Therefore, streaming providers are compelled to take steps to address these activities."
Nyiko Shiburi said that MultiChoice is clamping down on allowing its customers from watching more than one live stream from 22 March 2022 and that "We will be communicating to customers regarding this today".
On its DStv website, MultiChoice later on Tuesday said "Password sharing and piracy are challenges for streaming providers globally".
"As part of our ongoing efforts to counteract password sharing and piracy, while continuing to bring you the best viewing experience, we will be introducing measures to limit concurrent streaming. From 22 March 2022 customers will be limited to streaming DStv on one device at a time. They will still be able to watch previously downloaded content on a second device."
MultiChoice says the change is being made to all DStv subscriptions across Africa but that "only customers making use of more than one concurrent stream will be directly affected by the change."
MultiChoice says the pay-TV operator "will not limit the number of people using a login, however, we are limiting (to one) the number of people who can stream at the same time."
If for instance, someone in a household is watching live streaming of a linear TV channel, someone else in the household won't be able to watch an episode of a series on another device or do binge-watching.
MultiChoice says that offline viewing is not impacted by this change and that the number of devices a DStv subscriber can have registered for streaming does not change with up to 4 registered devices that are allowed.
Showmax subscribers are not impacted and the change only applies when streaming DStv.
Thursday, January 20, 2022
INTERVIEW. Fred Lewis of Discovery Channel's Gold Rush on digging for treasure: 'If you let emotions get in - that's gold fever - and it's going to make you make bad decisions.'
by Thinus Ferreira
Fred Lewis of Gold Rush on the Discovery Channel (DStv 121) is going for gold - in the cold - with his "Misfits" crew and says that he's not just trying to create a business but a business family as they look for precious nuggets in tons of dirt.
The military veteran is a recent addition to Discovery Channel's long-running, iconic and hypnotic reality series that's been on TV for over a decade, in which cameras capture miners facing every single obstacle imaginable as they dig for gold in a very short window of time across Canada and the United States.
I sat down with Fred Lewis to find out what it takes - and the stakes - of digging for gold.
You're a military veteran, and also did some various different school jobs. How did you get involved with gold mining?
Fred Lewis: Oh, yeah. Well, it's been a
journey. I got out of the military in 2009. I served for 14 years - 7 years as a Korean linguist and 7 in Special Forces. When I got out, I went right
into college and started off with a degree plan for veterinary studies.
Then I
moved out to Kentucky and my father had been diagnosed with cancer. So I
changed my degree to agriculture. I got a degree in agriculture with an emphasis on livestock production; started some farming and was doing some small plot
intensive garden classes to teach veterans how to grow food in their gardens.
I did that for a few years, and then I got invited to work back at the medical
facility on Fort Bragg, where I learned all my medicine. I did that job for
several years, but I still didn't feel like it was what I wanted to do.
So, I started going to college, got
a degree in education. Then I got offered a job to teach high school biology. I
went and did that for a semester and I actually really liked the job.
It just
wasn't ... it wasn't enough for me. It didn't give me enough. I coached wrestling.
I coached high school volleyball. And then I ended up getting a teaching job, teaching middle school history. Meanwhile, I was trying to get a degree in web
design and got about three-quarters of the way through that degree. And it
wasn't what I wanted to do.
So I gave that up and I basically
stopped studying that. And that's when I got a spot on American Ninja Warrior,
I went and did that twice.
That kind of got me to realise that people were
interested in my story and my background and everything I'd been through.
So, I
started putting my name out there and was invited to go with Parker Schnabel to
Papua New Guinea as a security element, because of my military background and
that's where Gold Rush came in. And the rest everybody's been able to watch on the
show. I just got a good old case of gold fever and went with it. That's a long
story!
You've also been to Afghanistan and Iraq and Korea, and also even Africa. I'm wondering, where were you in Africa and what did those experiences in all of those countries instil in you and what did you learn?
Fred Lewis: Yeah, I think my travels both
as a civilian and in the military have absolutely shaped who I am.
I've been to
Afghanistan, Iraq, South Korea. I spend a lot of time in Africa, up in the
north, in Niger, Algeria, Nigeria, Tunisia, Morocco, some time in Mali.
All
those humanitarian missions and counter-terrorism missions got me living with the people. It wasn't just like going there for a few days. It was six,
seven, eight weeks living with villagers.
And that cultural experience kind of
just taught me that hard work is something that the rest of the world does a
lot more than we do. And you look at our history as a country and you're like,
man, we need to start working harder.
That kind of got me to want to do
something in life that was complicated and challenging because I see so many
people just swiping their card, checking in and checking out. And it just, I
don't know, it's not for me.
A lot of the guys on the team or your team are also former veterans. Why is that? And is that why they work so well together as a team, because of their previous training, do you think?
Fred Lewis: Yeah. When I started this
company, I wanted to give veterans a chance because I've worked closely with
veterans over the last 10 years of being a veteran and I've formed non-profits.
I've worked with non-profits, I've done classes to help veterans learn how to
do things.
The one thing that's in common with all of us is we all need a
purpose. And when we get out of the military, it doesn't just come to us. No
one delivers us a purpose. We have to find it and it takes a long time and a
lot of work to do that.
So, when I saw myself become so interested in gold
mining, I knew other veterans would have the same exact response. So, what I've
done is I put together a team and tried to recruit people I felt like, needed
it - people that were in a spot in their
life where they didn't quite know where they were going.
I know that the
military has already put a selection process through most of our special
operations. So, I focused on special operations knowing that the individuals
I'm hiring have already proven themselves, they don't have to prove themselves
to me. I know they can work.
When you put these people together and we're
all thinking the same, we're all from the same backgrounds, it's really amazing
what we can do. And I think that's what I want to showcase on Gold Rush.
Viewers see you doing conflict resolution and you seem to be really good at diffusing situations when people fight and are angry. Is that something that you learned or is it from having been a teacher or how did you develop that skill?
Fred Lewis: I think that's a result of
all the leadership I had throughout my military career and all the coaches and
all the ways that I've been taught to coach in the civilian world.
I am not the
kind of person that likes conflict. I've been through enough of it in my life. I've
seen what it does. So, when I see a problem, I think it's the best thing to do
to solve it quickly.
The biggest thing for me is I'm trying to create a
family. I'm not trying to just create a business, to make money, to find gold. I'm
trying to make Misfits Mining into a family that changes everybody's lives. And
I think that when conflict comes up, just like a family at home, you've got to
solve it and you've got to get through it.
The gold mining business seems like such a high-risk, high-reward business and I'm wondering, how difficult is it to maintain your distance emotionally while you're working? You're in a situation with limited time, limited resources and all of these dangers and breakdowns and costs mounting. How do you not get swept up in the stakes and emotions?
Fred Lewis: Yeah, that's the challenge
of gold mining. My method is to come into the beginning of the season, do all the
math, do all the analyses, do all the numbers, crunch everything so I know
what I'm looking at and then shut emotions off.
You have to run through the
entire season, being confident that you've set up your budget correctly,
confident that you have the supply system you need, and confident that your
tests are right - and that the goal is going to be where it's going to be. If
you let emotion get in, that's gold fever, it's emotion.
And if you let it get in, it's going
to make you make bad decisions.
So, you've just got to be confident and shut
those emotions off. And I think that's another thing being former military that
really benefits guys like us.
We can shut our motions off whenever we want, and
you've just got to lean forward and trust yourself. And that's why most gold
mining operations fail. They don't trust the system and they don't do their
homework.
And then once it starts, how many hours are you guys able to sleep? How much do you actually have to be awake for and work during the few days you have?
Fred Lewis: Well, we kept the mine
running 24 hours a day. So, it's never down.
For us, we're working probably
between 14, 16 to 18 hour days depending. And I try to give everybody a day off
every 12 days. I know it sounds horrible, but when you break down gold mining,
it's a numbers game and you can input the amount of fuel you're using.
You can
input the number of man-hours going into, versus the gold coming out. And you're
going to know how much you have to work to make money. So, it's not like a
choice of comfort. It's just the name of the game.
What would you say you've learnt from your Gold Rush experience so far?
Fred Lewis: Man, there are a few things
I've learned that was unexpected. I think one thing that was unexpected was
the number of haters I was going to get.
I figured coming on the show and being
the new guy, I'd get a little bit, and failing last season was a little rough,
but man, I'm almost to the point where I think I might have to start an
anti-bullying campaign or something.
Luckily, it doesn't bother me personally. It
just surprises me the number of people that don't give us a chance to prove
ourselves - that don't give us a chance to defend ourselves.
It just assumes
that we're over our heads when we – we are over our heads, but at the same
time, we're confident that we can do this. And it's just surprising, I don't
know, I get a lot of really good messages from veterans every day, flooding my
account, just like thanking me for giving them motivation and asking me for work,
which is great. But I get a heck of a lot of hate too.
Gold Rush is on the Discovery Channel (DStv 121) with double episodes of season 11 on weekdays at 10:30 and season 12 from 1 February as single episodes. The latest season 12 is available as a box set on DStv Catch Up.
Sunday, March 14, 2021
Love Island South Africa on M-Net gets a ‘soft reboot’ with the first Unseen Bits episode finally on the Sunday schedule: 'It must look better. Everyone's been embarrassed and the pressure's been so big over what happened,' insiders say.
by Thinus Ferreira
A "soft reboot" to reset and re-introduce DStv
subscribers to what the show could be is coming to Love Island South Africa on
M-Net (DStv 101) with the local version of the ITV Studios format that will see
the return to the schedule of the first Love Island SA: Unseen Bits episode on
Sunday night.
The reality show produced by Rapid Blue got off to a disastrous start on M-Net two weeks ago when it was marred by heavy criticism over its lack of
diversity in casting of the so-called Islanders, the quality of the "villa" set
on a wine farm in the Western Cape, as well as a litany of cringe-worthy
production mistakes ranging from sound and editing to camera quality and a host
of other technical aspects.
LottoStar pulled out of the show as its main sponsor and M-Net
didn't place any episodes on MultiChoice's DStv Catch Up service.
Weekday
episodes were not available earlier on a new feature called "Early Access" as promised, while insiders said that the crew is in a "flat
spin" and feeling as if they’re "living through a nightmare" while they were scrambling to try and attempt fixes and workarounds.
Meanwhile illegally ripped and recorded copies of Love Island SA episodes also
immediately found their way to streaming and download across the internet.
Parody accounts and hate-watching of the series started, and M-Net also pulled the plug on all Love Island SA repeats and reduced the
original episode order by axing the first Love Island SA Unseen Bits episode
that would have started last Sunday.
At Rapid Blue Love Island SA is overseen by
executive producers Adi de Lancey and Duncan Irvine, series producer Abigail
Clark, series director Nadia White, and Kim Thwaites as head of production.
Now M-Net and the producers are trying to reset expectations
around the series that follow contestants who have to couple up or get dumped,
and has returned Love Island: Unseen Bits to the schedule for Sunday night
after the debut episode was abruptly replaced by a film last Sunday.
By Thursday the M-Net schedule on MultiChoice's electronic
programme guide (EPG) for DStv reflected two "Unseen Bits" episodes –
one original new episode scheduled for Saturday night entitled "Unseen Bits (1)" and a second original episode for Sunday night entitled "Unseen Bits (2)" –
with each episode covering one of the past two weeks’ worth of content.
The Saturday
episode, part of a preliminary schedule upload, was later removed in an M-Net schedule
update.
Insiders at the show told TVwithThinus that tonight's Love Island SA:
Unseen Bits at 21:40 – an episode as part of the series' format that usually
shows a collection of racier content and moments that haven't made the
"usual" episodes – will be a test to see if the producers can get the
production quality right and up to standard.
"The show will now have had two weeks and some more time than
the daily episode deadline to prep the first 'Unseen Bits' playout. It must
look better. Everyone's been embarrassed and the pressure's been so big over
what happened," one of the insiders noted.
M-Net was asked if it's correct that an Unseen Bits episode
will now be shown this Sunday night after it was preempted last Sunday, if the
episode will indeed serve as a type of "soft reboot" for Love Island
SA, and what M-Net, Rapid Blue and ITV Studios have been doing over
the past two weeks to improve the production issues and how the series looks
and works.
In a written response to the media enquiry M-Net told TVwithThinus that
"M-Net has always planned to screen
Love Island South Africa: Unseen Bits’ on a Sunday evening, just after the
blockbuster movie".
"Schedules are subject to change and the
channel took the decision to start screening the Love Island South Africa:
Unseen Bits from Sunday 14 March 2021."
"M-Net was called to account and has
apologised for the technical issues in the first episodes of Love Island South
Africa. We have been working tirelessly to ensure we meet our usual standards
and to bring our viewers the magic they expect and deserve in this exciting new
local production."
Neither the cause of the problems that led to the show's poor production values nor Love Island SA's lack of diversity in casting
has yet been explained, with MultiChoice and its Aprio PR agency that have
rebuffed all interview requests so far with M-Net executives and Rapid Blue
producers to talk about any of these issues.
Love Island is owned by ITV Studios and Motion Content Group Ltd
and is distributed internationally by ITV Studios.
Friday, March 5, 2021
It is M-Net that is blocking Love Island South Africa episodes being placed on MultiChoice's DStv Catch Up to limit people seeing it, with an expert that says the content is misleading Africa’s viewers.
It was M-Net executives who have
ordered a block on Love Island South Africa episodes being placed on
DStv Catch Up to try and limit more viewers from seeing how unrepresentative
and badly-produced its new reality series is, while an expert says that South
African TV content like this is misleading Africa's viewers through
misrepresentation.
A firestorm of criticism has
engulfed Love Island SA since its debut this past Sunday for its lack
of diversity in casting and cringe-worthy production gaffes that DStv
subscribers are not used to seeing on M-Net (DStv 101) as MultiChoice's top
premium pay-TV channel.
Love Island SA is a local
adaptation of the ITV Studios format show with the main sponsor LottoStar that dropped the embarrassing series on Tuesday to distance itself from the public
fallout and reputation damage, while insiders said that the crew that is in a
"flatspin" is "living through a nightmare".
Numerous interview requests – all rebuffed – have been made all week to try and talk to M-Net executives and
Rapid Blue producers to explain the issues around the show, and with several
questions in media enquiries as yet unanswered, Joanne Botha at Aprio, the PR
firm representing MultiChoice told TVwithThinus on Thursday to "please refer
to the channel’s social media pages".
There, M-Net's only comment to date late
on Tuesday was a statement card, not issued to the media, saying "We are
working tirelessly to fix things".
After 5 days there's yet to be a
virtual press conference from the pay-TV operator's top execs to take questions
with no statements yet from Yolisa Phahle as MultiChoice Group CEO for general
entertainment, group executive of general entertainment Gideon Khobane, Nkateko
Mabaso as group executive of programming, M-Net director Jan du Plessis;
or Kaye-Ann Williams as M-Net's head of local productions.
At Rapid Blue Love Island
SA is overseen by executive producers Adi de Lancey and Duncan
Irvine, series producer Abigail Clark, series director Nadia White, and Kim
Thwaites as head of production who have all been silent too.
By Friday none of the the already shown 5 episodes of Love Island SA is available on DStv Catch Up and it
has now come to light that it is M-Net who is trying to keep the show away from
a wider DStv audience who might see it through time-shifted viewing.
M-Net
decided to limit episode availability to a single late-night linear airing on
the channel to try and curtail the damage.
After only episode 2 was made briefly
made available on Tuesday morning and removed by Tuesday afternoon, DStv is
telling subscribers that Love Island SA episodes on DStv Catch Up
have been removed at the request of M-Net.
Speaking about where channels like M-Net and shows
like Love Island SA go wrong, the linguist Lutendo Nendauni, lecturer
and language editor at North-West University, tells TVwithThinus that "what
causes them to get out of line is that they're trying, by all means, to grab
content from overseas, from Western countries to incorporate it here".
Lutendo Nenduani has authored an academic paper critiquing
the cultural and racial representation in South African TV soapies.
"Those programmes sometimes come
with their own culture – just like when they say that when you adopt someone's
language you also adopt their culture. So once they adapt those programmes,
they tend to do away with what actually represents us."
"There are a lot of programmes on
South African television that does not actually talk to who we are as South
Africans. For them is business – they want to attract viewership. They want to
increase revenue through international soapies; international programmes."
"However, in the midst of doing
that, they sometimes do away with our traditions which must be embedded to show
who we are. That is where questions about representation and under-representation
come in".
Africa's viewers mislead by South African content
Lutendo Nendauni says "Love Island
SA should incorporate more people of colour" and that "we are in
Africa. The content is serving African people".
"Eight percent of the people in
South Africa are black. How come should a TV programme have 90% white people?
It means it's not really reflecting our rainbow nation."
He says M-Net going forward
"should ensure that whatever content they're broadcasting to people
should actually speak to people. That's why we've got the local content policy.
They shouldn't overlook that – that should be taken into account when they're
designing their programmes; their reality shows".
While Love Island SA is being
pirate-viewed globally with viewers in the United States, Australia and the
United Kingdom online asking where they can stream-watch and download illegally
uploaded episodes, Love Island SA is also seen across sub-Saharan
Africa as far as Nigeria, and in all neighbouring Southern African countries.
"Remember, people watch South
African programmes because they want to have an experience of what it's like
living in South Africa," says Lutendo Nendauni.
"They want a taste of what
being a South African is. If you're going to be showing them something that is
not actually a representation of what South Africa is, you are misleading
them."
"They watch a show because they
want to get a taste of our culture; a taste of how we live. If you're giving
them something that is not us, it means you are not actually representing us.
That's where the problem comes in. It sends a wrong message to the people who
are in our neighbouring countries and all other countries."
"They are expecting to get the
real reality – not something else that doesn't reflect who we really are."
TV biz: Allow more people in with new
ideas
Lutendo Nendauni says "we
definitely need change within our media industry from the gatekeepers."
"The gatekeepers are the same old
people. That's why we see the same people, over and over, in different
programmes – the same actors doing the same thing in different programmes –
because the gatekeepers are the same."
"We need to open up the media
sector and allow for more people to come in," he says. "And allowing
more people to come in, means having new ideas because they will come with new
ideas that get to be incorporated within those ones that exist and we can then
have a better media sector wherein everybody stands a chance to go in."
"Ideas that are then reflected are
many, meaning that we get to cover at least more of the views that need to be
included, we get to reach more people, we get to compete better globally with
the media industries of other countries."
"We need to open up the space and
allow more new people to come in – young people with different ideas – and to
add sort of 'va-va-voom' to uplift our media industry".
Wednesday, March 3, 2021
Now the pirates have come for M-Net’s Love Island South Africa.
by Thinus Ferreira
The pirates have come for Love Island South Africa with all 3 episodes of M-Net's controversial reality show that MultiChoice doesn't want subscribers to see on DStv Catch Up that have been uploaded to the interwebs and where an untold number of people are now globally watching, downloading and sharing the series, including Sunday's technically flawed premiere episode.
MultiChoice has not made any of the 3 episodes of the widely panned South African adaptation of the ITV Studios format available on its DStv Catch Up service by Wednesday afternoon - except for the second episode of Love Island SA that was only available for a few brief hours between Tuesday morning and Tuesday afternoon.
However, people globally now have access to Love Island South Africa through pirate viewing on the internet including the debut episode that can be watched in pristine 1080p high-definition clarity.
Excluding locally-produced Netflix South Africa series carried on global servers and available for illegal viewing on torrent sites, Love Island South Africa produced by Rapid Blue has now become only the second South African series after Survivor SA, an Afrokaans production also done for M-Net, to be so sought after for whatever reasons that episodes have been illegally ripped and uploaded for sharing to the internet.
TVwithThinus checked to verify the content and if it's really Love Island SA episodes but haven't downloaded anything and won't be publishing any links.
The much-maligned debut episode of Love Island South Africa is indeed viewable through services like Google Drive uploads and even includes at least one unlisted upload on YouTube where viewers can stream it with all its flaws in 1080p clarity and where it has garnered hundreds of views already by Wednesday afternoon.
There also exist handy-cam filmed Love Island SA episodes with pirates who had apparently turned video cameras to their TV screens and uploaded copies of episodes of this to the internet.
With an expanding digital video economy, piracy in South Africa and across sub-Saharan Africa is a fast-growing problem for not just MultiChoice and M-Net delivering subscription television services across the continent, but for all broadcasters desperately trying to protect their content and intellectual property (IP).
M-Net didn't respond to a media enquiry made earlier on Wednesday seeking comment about the Love Island SA piracy issue but comment will be added here if received.
M-Net was asked what it is making of the fact that people are sharing and illegally watching the 3 episodes that have so far been broadcast and what actions, if any, M-Net has been taking, and to how many sites and services it had already sent possible cease-and-desist copyright infringement takedown notices to.
Since the start of the show and again on Wednesday M-Net was asked as part of an ongoing interview request to please make executives available to speak about and answer questions about Love Island SA.
MultiChoice and its PR company Aprio have rebuffed interview requests to talk to M-Net executives and Rapid Blue producers for them to explain what the cause of the various persisting issues are around the local adaptation of the ITV Studios reality format show.
After 3 days there's also been no virtual press conference from the pay-TV broadcaster to take questions or any statements from Yolisa Phahle, MultiChoice Group CEO for general entertainment and connected video; M-Net CEO Nkateko Mabaso; M-Net director Jan du Plessis; or Kaye-Ann Williams as M-Net's head of local productions.
At Rapid Blue, also responsible for The Bachelorette SA currently on M-Net, Love Island SA is overseen by executive producers Adi de Lancey and Duncan Irvine, series producer Abigail Clark, series director Nadia White, and Kim Thwaites as head of production.
Love Island SA on Tuesday lost its main sponsor LottoStar - presumably partly responsible for the show's R1 million and other prizes - while parody accounts have also sprung up on social media.
Monday, February 1, 2021
M-Net tries to fix botched playout of The Capture on linear and MultiChoice's DStv Catch Up after errors with programme acceptance, although mistakes and subscriber complaints persist.
by Thinus Ferreira
M-Net is apologising to DStv subscribers for a big programming mess with
the BBC series, The Capture, that got viewers hot under the collar since its
debut and that the pay-TV channel has still not been able to fix properly.
While errors with programming, content acceptance and checking of
international series, and scheduling are very rare on pay-TV services like
M-Net (DStv 101) and much more prone to happen on free-to-air channels like the
SABC for example, M-Net keeps angering very confused pay-TV subscribers who
can't figure out what went wrong with the channel's The Capture that has turned
into a viewing exercise of frustration.
The British mystery crime-drama that received positive reviews from
critics and viewers in late-2019, when it was broadcast in the United Kingdom, is
getting anything but that in South Africa after M-Net failed to properly check
and watch the episodes received.
M-Net continues to severely botch the broadcast playout of episodes
scheduled on Thursday nights at 22:30, as well as how the series is loaded and
made available on MultiChoice's DStv Catch Up service.
M-Net told TVwithThinus on Monday that it fixed the problem in the past
week after a flurry of complaints, but it apparently didn't and viewers
continue to be upset about the showing of the series that makes no sense on
either the linear broadcast playout or on the digital video-on-demand (VOD)
catch up.
What happened with The Capture, starring Holliday Grainger as Detective
Inspector Rachel Carey, is that there are actually two versions of the series –
a "domestic" one that was shown on BBC One in September 2019, as well
as an internationally distributed version, edited differently. The two versions
also have a different number of episodes.
What happened, according to insiders, is that M-Net accidentally got a
"third" version – a wrong batch that mixed together episodes from
both the domestic version of The Capture, as well as the international version.
Episodes from the one and of the other were both jumbled as one package of
episodes in this third version which M-Net then slotted for broadcast and that
was put on DStv Catch Up.
The past week, after a lot of complaints, M-Net and MultiChoice
scrambled to try and fix the problem, although M-Net broadcast a wrong episode of The Capture yet again on Thursday when episode 4 was oddly a repeat of an episode already
shown, while MultiChoice removed all of the episodes from Catch Up and reloaded
a new batch but again with mistakes.
Since the debut of The Capture, DStv subscribers have been complaining
that characters are missing across episodes and would suddenly pop-up without
any introduction or backstory, that crucial scenes and story development are
missing, that episodes are even shown out of chronological order, that episodes
are abruptly cut short, and that DStv would list episode 3 and 4 on Catch Up,
and M-Net would broadcast episode 3 and 4, although 4 is just repeating the
same episode.
In response to a media enquiry made last week, M-Net publicist Nomntu
Mnengi on Monday told TVwithThinus that "there are two versions of The
Capture – the original version and the international version".
"M-Net licensed the international version in line with broadcast
geographical regulations. The original version which aired on the BBC has 6
episodes, the international version has 8 episodes, hence the difference in
episode duration".
"The confusion occurred when the channel received the footage and
metadata. The international version's footage was delivered with the original
version's metadata instead. This error has since been rectified and the
episodes will be available on Catch Up."
"All the episodes have been reprocessed by the programming
acceptance (PGA) team. Viewers can now access the correct version
(international) of episode 3 and onwards. We do apologise for the inconvenience
caused".
M-Net viewers, however, continue to experience problems with trying to
watch and follow The Capture.
On Saturday a viewer, James asked "DStv, why is episode 4 of The
Capture a repeat of episode 3 both on Catch Up and recording?"
Another
viewer said, "In The Capture series an episode was not available for a
whole week and now the sequence for episode 3 and 4 are mixed up. Please do
better".
"Which idiot put episodes 3 and 4 of The Capture on M-Net in the
wrong order then flighted episode 4 again on Thursday? Throws the whole
storyline out of sync," said Martin Godfrey.
"Is there an issue with the order of episodes for The Capture on
DStv Catch Up? I saw episode 3 last week called Truffle Hog and I see the same
episode is loaded as episode 4. The description for episode 4 seems right but
the video is wrong," remarked another subscriber.
Viewer Andrew Field said "DStv, the programme The Capture has been
badly edited and is missing parts and doesn't make sense".
"MultiChoice why do you guys cut the shows you bring? Case in point
The Capture. Episode 2 is missing 2 storylines. Why is an international series
modified by you lot from the original? Not censored because of SNVL but
deliberately chopped to 43 minutes," asked another angry viewer.
Amanda said "DStv we have been watching The Capture on channel 101.
There is a whole chunk of the show missing between episodes 2 and 3. If you
read the synopsis of the episodes first shown in the United Kingdom, we missed
the interrogation in the safe house. It didn't make any sense."
Monday, November 30, 2020
MultiChoice has removed the word 'Catch Up' from its DStv streaming service – this is where and how you now find previous episodes.
by Thinus Ferreira
MultiChoice has decided to remove its DStv Catch Up naming convention for recorded and already shown content but hasn't done away with actual "catch up" content - DStv subscribers are just no longer able to find it under a specific header category.
Earlier this month MultiChoice removed its well-known "Catch Up" menu from the interface of its DStv streaming service. It's the second naming convention change to its streaming service after MultiChoice removed the "Now" from its "DStv Now" streaming service.
DStv subscribers have been logged out and as they log in, many are wondering what happened to DStv Catch Up, whether their screen is just taking time to load and if they should wait a while, or if Catch Up has been taken away, or moved elsewhere.
MultiChoice that didn't communicate the change to subscribers has indeed "moved" and "removed" DStv's Catch Up from its streaming app and online website but has not actually removed any of the actual content - Catch Up is only gone insofar as the name is concerned.
Until now people who logged into DStv's streaming service could click on "Live TV" (still there) or "Catch Up", making a clear distinction for users between where to navigate to find a rolling love TV channel on the DStv bouquet or library content.
The content available as "catch up" - latest episodes of current shows already broadcast, binge-stacks and library catalogues - is still there, it's just no longer under a specific overall Catch Up header. Users should now directly click on "TV shows", "Movies", "Sport" or "Kids" to find specific programming.
Whatever content there is to catch up with within these genres will be under these category headers.
While MultiChoice is doing away with its popular "Catch Up" naming convention, the blue "play" icon button and word "Catch Up" remains on the DStv remote control, including the remote control of the just-launched DStv Explora Ultra decoder.
MultiChoice was asked why it decided to do away with the Catch Up name and header in DStv streaming and didn't communicate this to consumers but didn't answer these questions. In response to why the change was made, MultiChoice said that "Over the last two weeks we began rolling out a navigation change that makes it easier for our streaming customers to find content to watch".
"The option to watch Catch Up remains the same, but titles are now grouped into user-friendly categories, namely TV shows, Movies, Sport and Kids."
"The change is already live on the web and will be rolled out to the apps across supported devices in the coming weeks. All the same titles that customers enjoy streaming under the Catch Up section remain on the service and can be found via the new categories," MultiChoice said.
Wednesday, May 20, 2020
Coronavirus: M-Net local soaps The River, Gomora and Isibaya will roll out new episodes from Monday 25 May on 1Magic and Mzansi Magic as their stream-viewing numbers on DStv Catch Up and DStv Now surge during March and April.
by Thinus Ferreira
More local South African primetime soaps that ran out of available episodes are set to return with the pay-TV drama series The River, Gomora and Isibaya that will all show new episodes on MultiChoice's DStv from this coming Monday 25 May.
All three M-Net commissioned series went off the air two weeks ago due to the weeks-long production break that saw all South Africa's TV shows shutter and studios lock their gates because of the Covid-19 national lockdown period to try and curb the spread of the coronavirus in the country.
While broadcasters and pay-TV schedulers had some stocked episodes in the kitty it wasn't enough and eventually left DStv subscribers with hastily padded schedules on 1Magic (DStv 103) and Mzansi Magic (DStv 161), while on public television SABC1's Uzalo produced by Stained Glass TV also ran out of episodes.
All of these and the country's other locally-produced soaps on the SABC, e.tv and DStv have since returned to studio lots for filming but Uzalo done from Durban will only broadcast new episodes from 15 June on SABC1.
M-Net's general entertainment division told TVwithThinus on Tuesday that The River, produced by Tshedza Pictures will be back with new episodes from Monday 25 May on M-Net's 1Magic channel.
Isibaya, produced by The Bomb Shelter and Gomora, produced by Seriti Films, which are both shown on M-Net's Mzansi Magic channel, will also be back with new episodes from 25 May, said publicist Gaaratwe Mokhethi.
Stream-viewing surge on DStv Catch Up and DStv Now
All of the shows - Uzalo, Gomora, The River and Isibaya - along with multiple others have seen their TV ratings surge in March and April in record viewership increases across the board for the SABC, e.tv and DStv as viewers stuck at home and with an end to Eskom loadshedding have flocked to their screens.
Besides just linear TV ratings these series have also showed remarkable growth in delayed viewing done through DStv decoders and stream viewing through MultiChoice's DStv Now video-on-demand service.
In March the top 5 DStv Catch Up shows watched as delayed viewing through DStv decoders had Mzansi Magic taking the top 4 spots with local content with The Queen at number one with 512 000 average views, Isibaya with 458 000 average views, Mnakwethu with 448 000 average views, Kwa Mam'Mkhize with 415 000 average views and the American procedural drama series 9-1-1 on M-Net (DStv 101) in the 5th place with 340 000 average views.
In April this surged with The Queen climbing to 526 000 average views in delayed viewing on DStv Catch Up through DStv decoders, Gomora rushing to second place with 478 000 average views, Madam & Mercy jumping to the 3rd spot with 396 000 average views, Lockdown in 4th place with 370 000 average views, and Mnakwethu at 364 000 average views.
Meanwhile M-Net's second season of The Bachelor South Africa with Marc Buchner, produced by Rapid Blue has been punching far above its weight.
Although on the top bouquet tier of DStv Premium, limiting access to the majority of DStv subscribers, The Bachelor SA was the 4th most stream-watched show on DStv Now during March with 63 000 average viewers. The others were The Queen in top position (88 000 views), followed by Isibaya (83 000 views) and Mnakwethu (62 000) all on Mzansi Magic, and The River (60 000 views) on 1Magic.
In April DStv Now stream-viewing surged as Gomora (98 000 views) climbed to first place as the most-viewed show, followed by The River (92 000 views), The Queen (80 000 views), The Bachelor (77 000 views) and Isibaya (69 000 views).
Wednesday, May 13, 2020
Coronavirus: M-Net acquires for quick-show the Covid-19 documentary Ripple Effect First Wave to broadcast on Wednesday 13 May 2020 at 7pm.
by Thinus Ferreira
M-Net (DStv 101) on Wednesday announced that it has acquired the rights and is quick-screening the international Covid-19 documentary Ripple Effect: First Wave tonight, 13 May 2020 at 19:00.
After the linear broadcast of Ripple Effect: First Wave it will be available on DStv Catch Up.
As a result of the pre-emption the start of the 10th and final season of the American crime procedural Hawaii Five-O will start on M-Net on Wednesday 20 May at 19:00.
Ripple Effect: First Wave was filmed across 14 countries on 5 continents and looks at the costly, unknown threat that brought the world to a standstill.
Produced in under 6 weeks while the production teams were under various forms of lockdowns and social distancing rules, Ripple Effect: First Wave is narrated by Hannah Maguire from the United Kingdom.
As the documentary seeks to address the cause and effect of this unprecedented pandemic, it features the personal stories of Covid-19 victims, survivors, frontline workers, and their families and friends.
It also weaves together the voices of the topmost experts from around the globe in various fields such as infectious diseases, viral pathology, world economics, political science, and more and they explain the cause and effect of this virus in simple terms.
Ripple Effect: First Wave is produced by Kevin Fox, Ellen Douglas, Liz Levenson, and Benn Watson and a co-production between Cactus Tree Entertainment and Toronto-based RMI. It is dedicated to Levenson’s father, Maury Levenson, who died on April 11 from Covid-19.
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