by Thinus Ferreira
MultiChoice has decided to remove its DStv Catch Up naming convention for recorded and already shown content but hasn't done away with actual "catch up" content - DStv subscribers are just no longer able to find it under a specific header category.
Earlier this month MultiChoice removed its well-known "Catch Up" menu from the interface of its DStv streaming service. It's the second naming convention change to its streaming service after MultiChoice removed the "Now" from its "DStv Now" streaming service.
DStv subscribers have been logged out and as they log in, many are wondering what happened to DStv Catch Up, whether their screen is just taking time to load and if they should wait a while, or if Catch Up has been taken away, or moved elsewhere.
MultiChoice that didn't communicate the change to subscribers has indeed "moved" and "removed" DStv's Catch Up from its streaming app and online website but has not actually removed any of the actual content - Catch Up is only gone insofar as the name is concerned.
Until now people who logged into DStv's streaming service could click on "Live TV" (still there) or "Catch Up", making a clear distinction for users between where to navigate to find a rolling love TV channel on the DStv bouquet or library content.
The content available as "catch up" - latest episodes of current shows already broadcast, binge-stacks and library catalogues - is still there, it's just no longer under a specific overall Catch Up header. Users should now directly click on "TV shows", "Movies", "Sport" or "Kids" to find specific programming.
Whatever content there is to catch up with within these genres will be under these category headers.
While MultiChoice is doing away with its popular "Catch Up" naming convention, the blue "play" icon button and word "Catch Up" remains on the DStv remote control, including the remote control of the just-launched DStv Explora Ultra decoder.
MultiChoice was asked why it decided to do away with the Catch Up name and header in DStv streaming and didn't communicate this to consumers but didn't answer these questions. In response to why the change was made, MultiChoice said that "Over the last two weeks we began rolling out a navigation change that makes it easier for our streaming customers to find content to watch".
"The option to watch Catch Up remains the same, but titles are now grouped into user-friendly categories, namely TV shows, Movies, Sport and Kids."
"The change is already live on the web and will be rolled out to the apps across supported devices in the coming weeks. All the same titles that customers enjoy streaming under the Catch Up section remain on the service and can be found via the new categories," MultiChoice said.
