Tuesday, October 1, 2024

MultiChoice Kenya hikes DStv fees from November 2024 by over 5% with 4th increase in two years as subscribers say they're done and cancelling


by Thinus Ferreira

MultiChoice Kenya is hiking DStv prices in the East African country from November for the 4th time in two years, this time by up to 5.4%, leading to massive outrage under DStv consumers saying they're cancelling.

MultiChoice Kenya is hiking DStv Premium by 4.7% from Sh10500 to Sh11000, with DStv Compact Plus increased by 4.6% from Sh6500 to Sh6800.

DStv Compact is increasing, 5.4% from Sh3700 from Sh3900. MultiChoice is hiking DStv Family by 5% from Sh2000 to Sh2100.

It's the 4th time in two years that MultiChoice Kenya is hiking DStv subscribers' monthly fees. 

When MultiChoice Kenya last hiked prices in the country in March by up to 6% it was the third price hike in a year after price increases in April and August 2023.

"We would like to inform you that MultiChoice Kenya will be making adjustments to some of its DStv subscription prices effective from 1 November," Nzola Miranda, MultiChoice Kenya managing director, announced.

MultiChoice Kenya failed to provide any reasons for the latest price hike.

DStv Kenya subscribers are furious and say they're cancelling - similar to DStv subscribers in other countries from Uganda to Namibia where MultiChoice Africa announced further recent price hikes.

"DStv Kenya, you are being greedy and uncontrollable," says Michelle Katami. "You cannot increase pricing, whenever, wherever you feel like. What is your excuse this time? DStv subscription in Kenya is overpriced. Only sports channels matter to me. MultiChoice Kenya needs to be regulated at this point".

Ron Peter asked MultiChoice Kenya to "provide justification for the increases in your prices. Otherwise I haven't seen any improvements in content except for SuperSport channels. Over the years you have remained stagnant. We welcome other pay-TV into the Kenyan market".