by Thinus Ferreira
MultiChoice Kenya announced its hiking prices for DStv subscribers from September 2022, with an especially steep increase of 9.5% for its lowest-tier DStv Access subscribers.
MultiChoice Kenya is making DStv Premium subscribers pay 5.9% more from September, with DStv Premium monthly fees increasing from Ksh8400 to Ksh8900.
DStv Compact Plus subscribers currently paying Ksh5100 will have to pay Ksh5500 from September - a whopping 7.8% increase.
DStv Compact subscription fees are increasing with 7.1% from Ksh2800 to Ksh3000, while DStv Family fees are increasing 6.6% from Ksh1500 to Ksh1600.
Shockingly, MultiChoice Kenya is keeping the biggest percentage increase for DStv Access which is used by the poorest households subscribing to its lowest DStv tier. DStv Kenya is hiking this by a whopping 9.52% from Ksh1050 to Ksh1150.
A day after MultiChoice Uganda announced its hiking DStv subscription fees from September 2022 by up to 7.6%, MultiChoice Kenya made a similar price hike announcement, telling its angry pay-TV subscribers that "We hear your concern. When we decide on pricing, we consider our costs like our satellites and distribution equipment; buying shows, movies, and channels; decoders; our infrastructure like playout facilities, monitoring services and customer touch points".
MultiChoice Kenya's announcement of yet another DStv price hike prompted a backlash from customers, complaining about MultiChoice's repeats across DStv channels and saying it's time to abandon DStv and to look for other alternatives and streaming services like Netflix.
MultiChoice Kenya said "We continually reassess our packages and change the channels on these packages to address repeats. We listen to what our customers say and look at what they are watching. We also work closely with channels to address repeat issues within a specific channel".
