DStv subscribers were left perplexed without any explanation when eNCA (DStv 403) experienced when the South African TV news channel had a blue screen blackout on Monday night during prime time with eNCA telling TVwithThinus that it was caused by a power outage and back-up generators that failed.
Viewers watching eNCA on Monday night during prime time suddenly saw eNCA go off air during Night Line with Vuyo Mvoko with a blue screen simply displaying a stock MultiChoice message saying "Sorry about the interruption to your viewing. Our teams will get you back to your favourite show as soon as we can. Thanks for understanding."
eNCA remained off air for close to an hour as viewers tuned out of the dead-on-air channel.
eNCA in response to a media enquiry about the abrupt signal loss blames a power outage that resulted in back-up generators at its Hyde Park headquarters in Johannesburg to kick in but which then failed and shut down.
"The area of Dunkeld West experienced a power outage late on Monday night. Generators at our studios kicked in but later malfunctioned," says eNCA.
"Within less than an hour, we diverted to recorded programming from our Cape Town studios."
"eNCA's technical teams worked throughout the night and brought the channel back on-air for normal programming at 6am on Tuesday."
