In a case before the high court in
Abuja, a DStv subscriber is suing DStv over alleged breach of contract,
claiming he was disconnected although his subscription to the pay-TV giant was
fully paid up. As evidence he submitted payment receipts and even his DStv decoder
smartcard.
Chuks Udo-Kalu now demands an apology
from MultiChoice as well as exemplary damages. "My subscription was still
running for more than a month in advance and they disrupted my services. I went
in person several times to their offices, they did not do anything about it," he
told The Daily Trust.
Chuks Udo-Kalu says he wants the high court to
declare MultiChoice in breach of contract, to pay over R300 000 in damages,
to reconnect him, and to apologise. "What they posted on my screen was that my
account has been suspended. To my mind it's like your banker refusing to pay
you when you know you have money in your account."
"I asked my lawyers to write, they wrote,
they replied promising to fix it and they did not, so I came to court."
So far MultiChoice Nigeria has not filed
any documents and MultiChoice's lawyer also failed to show up on May 23 in
court despite agreeing on the court date. Judge Yusuf Halilu has now postponed
the case to June 11.
I've asked MultiChoice Africa for comment
on the case; by the end of Monday's business day there hasn't been a response.
