MultiChoice is advising DStv subscribers that digital terrestrial television (DTT) in South Africa has the potential to impact DStv subscribers' picture quality because of interference from transmitters from the signal distributor Sentech switching on new transmitters around the country.
South Africa's TV industry has been preparing for the switch-over from analogue to digital broadcasting in the country, a process known as digital migration.
MultiChoice is telling subscribers that picture quality could henceforth be impacted and that some DStv subscribers might need to have their decoder and television retuned. Possible picture interference could start in Cape Town could start from next Tuesday, 15 May, onwards.
DStv subscribers could suddenly get anything of a range of problems ranging from blue screens, snowy pictures, buzzing sounds or a flashing 4 or "E04" message.
DStv subscribers who experience interference should contact the MultiChoice call centre for help with the retuning in order to restore picture quality.
DStv subscribers in Cape Town most likely to experience interference in picture quality would be subscribers who use the RF output on their decoder connected to their TV set and subscribers using an outdoor antenna connected to their decoder's RF in. Subscribers who use the RCA cable will not be affected.
DStv subscribers who experience interference will have to have their decoder and television retuned from channel 50 to either channel 48 and channel 52.
