Thinus Ferreira
A court in Nigeria has reportedly ordered MultiChoice to pay a DStv subscriber R59 110 (N5 million) for wrongfully cutting his DStv subscription.
A high court in Lagos, Nigeria, ordered MultiChoice Nigeria to pay DStv subscriber Ben Onuora almost R60 000 for cutting him off.
Judge Razak Olukolu in his judgment, found that MultiChoice Nigeria had acted unjustifiably in cutting Ben Onuora's DStv, despite valid proof of payment. MultiChoice Nigeria's actions were described as "wrongful and without lawful course".
Judge Razak Olukolu ruled that MultiChoice Nigeria was in breach of Nigeria's Federal Competition and Consumer Protection Act (FCCPA) of 2018, as well as 2022's Abuse of Dominance Regulations, as well as section 13 of the Lagos State Consumer Protection Agency Law of 2015.
Judge Razak Olukolu also ordered MultiChoice Nigeria, now under Canal + control. to immediately reconnect Ben Onuora as a DStv subscriber and to extend for free his viewing period for the same period as the entire duration of the wrongful disconnection.
Ben Onuora took MultiChoice Nigeria to court, claiming that the pay-TV operator caused him and his family "emotional anguish and inconvenience".
