Tuesday, September 19, 2023

Vodacom's new Enhance allows adding of game consoles and streamers to unified bill.


by Thinus Ferreira

Vodacom has launched "Enhance" for subscribers as a means to add things like gaming consoles, video streaming services and even phones and TV sets to their contracts in a unified monthly bill, whether it's for a subscriber or family members or friends.

According to Vodacom, Enhance allows contract customers to consolidate their bills by adding "as many products and services as possible" onto one unified bill. It's available to Vodacom customers and their families and friends, allowing them to pay it off over 24 or 36-month terms.

Vodacom says it is fast morphing from a pure telecommunications to a technology services company and is allowing customers to customise their contracts according to their lifestyle needs, especially in a world connected to the internet.

"As we transition from a telco to a technology player, we are bringing technological solutions that empower customers with a seamless and effortless experience, allowing them to focus on what truly matters in their lives," says Rishaad Tayob, Vodacom South Africa's consumer director.

"We are cognisant of the fact that in today's fast-paced world, consumers seek seamless solutions that make managing their daily lives easy. We believe that convenience is the ultimate sophistication.  In response, we have carefully designed Enhance to respond to the constant evolving lifestyle needs and behaviours of our customers."

Vodacom customers can add video streaming services like Netflix, MultiChoice's Showmax, Amazon Prime Video and Apple Music through the add-to-bill capability, can add Plug & Play Wifi and add UPS back-up offers to stay online during Eskom's loadshedding.

With Enhance it's also possible to add Sony PlayStations or a Microsoft Xbox for gamers, while fitness enthusiasts can add smart wearables to track and monitor their sports performance and health.