In a shocking case of alleged theft and fraud, Multichoice Uganda staffers allegedly defrauded DStv Uganda subscribers by skimming money off of their monthly payments by exploiting Uganda's volatile exchange rates.
ChimpReports first detailed the shocking allegations earlier this week of how currency fluctuations and vulnerabilities in this system, have allegedly been exploited by DStv Uganda cashiers to steal thousands from unsuspecting DStv Uganda subscribers between November 2015 and November 2016.
While Ugandan subscribers to DStv Premium had to pay in Uganda shillings a price of Shs 375,000 with a fixed exchange rate of Shs 3,750, the market rate ranged between Shs 3,200 to Shs 3,300.
"This means MultiChoice Uganda had approximately Shs 40,000 on each subscription. This happened for a full year but several agents noticed MultiChoice Uganda was making lots of money," a former MultiChoice Uganda staffer revealed.
"They would receive the shillings from the customers then go to a forex bureau, change it to dollars and post dollars on the MultiChoice Uganda system and retain the balance.
The story of alleged MultiChoice Uganda fraud becomes even more complicated and has now led to labour problems after MultiChoice Uganda ordered an internal investigation and then allegedly suspended all cashiers.
Over 20 MultiChoice Uganda cashiers were allegedly called to a disciplinary hearing, but MultiChoice Uganda then allegedly decided to either drop the case and demote the staffers, or has not yet taken against the suspended staffers.
Some of the workers, after lawyering up, told MultiChoice Uganda they now demand damages to be paid to them "in the sums of Shs 1.3 billion for the embarrassment, stress, and inconvenience among others which they state they have suffered and continue to suffer."
MultiChoice Uganda publicist Tina Wamala had no comment.
