Wednesday, April 30, 2014

DStv websites go down for reasons unexplained; MultiChoice apologises and says it is 'taking necessary steps' to prevent it happening again.

Websites from the pay-TV operator MultiChoice went down on Wednesday morning for unexplained reasons.

Internet users and DStv subscribers were unable to use websites such as DStv, SuperSport or to rent movies through DStv BoxOffice or watching DStv Catch Up on-demand content.

Later on Wednesday access and functionality of the websites were restored.

MultiChoice declined to explain why the various MultiChoice run websites like DStv BoxOffice went down on Wednesday, but said in answer to a media enquiry made that MultiChoice "apologise to our customers for the inconvenience and are taking the necessary steps to ensure this does not happen again".

MultiChoice says "there was an outage on the DStv and SuperSport websites for a brief period on Wednesday but all services have been fully restored".