Wednesday, January 22, 2014

BREAKING. SABC responds over SABC1's 'embarrassing' inability to provide EPG information to DStv: Problem 'getting urgent attention'.

The SABC is responding to the massive fiasco of SABC1's inability to supply programming information timeously, correctly and comprehensively to services like MultiChoice's DStv, telling TV with Thinus on Wednesday that "The SABC has been experiencing some internal challenges" and that the problem is getting urgent attention.

TV with Thinus on Monday reported on MultiChoice's quiet decision to blatantly drop SABC1 programming, listings and descriptors from Monday morning its on-screen electronic programme guide (EPG), telling viewers that the pay-TV platform "regrets that we cannot provide EPG information for this channel as we are still awaiting schedule information".

South African TV critics countrywide pounced on the SABC and ripped into SABC1, calling the TV channel "incompetent", "dismal" and the inability to provide programming information "embarrassing".

"The SABC has been experiencing some internal challenges regarding the EPG on SABC1," says Kaizer Kgangayo, SABC spokesperson on Wednesday. "The matter has received our urgent attention and we are working on a solution towards this".

"Please note that we will ensure that the matter is resolved as quickly as possible. In the meantime we would like to request our viewers to be patient with us as we attend to this," he says.