Wednesday, July 23, 2025

South Africa's Fairy Godmother of Entertainment bids goodbye: Irreplaceable Disney Africa boss Christine Service to exit after 23 years


by Thinus Ferreira

The true ending of an epoch: the absolutely beloved Christine Service, general manager of direct-to-consumer (DTC) and country manager for sub-Saharan Africa at The Walt Disney Company, is exiting after 27 years at Disney, 23 of which she spent at Disney in Africa.

The illustrious, highly respected and extraordinary Mouse House maestro built out Disney in Africa and all its brands over two decades into a highly desirable want-to-have under consumers of all ages - from TV to film, and retail to corporate social responsibility and DTC like Disney+ - ever since she first moved to South Africa in 2003.

The highly regarded Christine Service - essentially South Africa's Fairy Godmother of Entertainment - will exit Disney in the spring.

If Disney in South Africa were a highly desirable private school where everything was just better, brilliant, ran perfectly and seemed absolutely immaculate down to the finest details, Christine Service was the efficient, respected, highly capable, friendly and trusted principal managing all the magic with the sway of a hand.

"It has been the privilege of a lifetime to be part of the exceptional EMEA Disney team and to lead the company's business on the African continent," says Christine Service.

"I have decided that it is now time to pass the baton to a new leader of The Walt Disney Company in Africa. Disney Africa is a dynamic, successful, and growing business, and I am excited to see my successor, together with the phenomenal Africa team, continue to take it from strength to strength."

Tony Chambers, The Walt Disney Company EMEA president, says "Christine has been an invaluable part of our leadership team".

"After 27 years at The Walt Disney Company, most recently as general manager, DTC & Networks and country manager sub-Saharan Africa, she has decided to embark on new adventures. Under Christine's leadership, Disney in Africa grew into the dynamic business that it is today; well-positioned for long-term growth. I wish her nothing but continued success in her exciting new chapter."

Over decades in South Africa, Christine Service has been an immutable, ever-present presence wherever Disney brought its dazzle.

Disney launching its multiplex of linear TV channels on MultiChoice's DStv? There's Christine Service. 

Disney launching Disney+ in 2022 in South Africa? There's Christine Service. 

Disney doing unrivalled upfronts presentations showcasing upcoming TV and film to the media, advertisers and retail partners? There's Christine Service, perpetually behind the podium doling out pure magic like Mickey Mouse in Fantasia.

Christine Service joined Disney in 1998 and served as vice-president of ventures and business development in WDI Television in London.

Then, bravely, she moved to South Africa in 2003 and set about establishing what is now referred to as the Disney Entertainment business in Johannesburg -  aligning with the already-established Cape Town DCP (Disney Consumer Products) office, to create a fully integrated Disney business serving Sub-Saharan Africa.

The expansion of Disney's pan-African multiplex of linear TV channels followed, with channels like Fox, National Geographic and ESPN and she was part of the team that launched the first run of The Lion King stage show in South Africa (which remains the greatest-attended theatrical production in South African history).

Christine Service then oversaw the integration of the Fox TV Networks business locally into Disney Africa in 2019, launched Disney+ in 2022, and expanded Disney's footprint across East, West and Southern Africa.

She also oversaw local programming initiatives that includes the first-ever National Geographic long-form TV series for kids on the continent (Team Sayari) as well as various short and long-form shows for Disney Channel – as well as local language-dubbed versions of Doc McStuffins (Sotho) and The Lion Guard (Zulu).

Besides all this, the truly indefatigable Christine Service oversaw the establishment of the formal CSR business in South Africa, including the 10-yeaDisney Healthy Happy Play Program, that will reach a milestone of impacting 200 000 children in 2025.

Christine Service also led the team in obtaining a remarkable run at the African box offices that includes 4 of the top 5 films of all time in Southern Africa - as well as 4 of the top 10 and 4 of the top 5 films of all time in East and West Africa.

Disney in South Africa has 60 employees and 2 offices based in Johannesburg and Cape Town.

The Walt Disney Company Africa distributes six linear TV channels across Africa through affiliate broadcasters such as MultiChoice Group, StarTimes, Azam and Wananchi, reaching millions of viewers each day.

Christine Service's work ethic, approach, impact and the way she truly knew everything and engaged with everyone set her miles apart and ahead of her contemporaries in the business. South Africa's TV and film biz will never see someone like her again.


On a personal note:

When I think of Christine Service, I think of someone - in what is such a transient and fickle industry - who is truly the embodiment and personification of a highly self-actualised leader and high EQ individual with the power to inspire. 

In a sense, Christine Service is the very real-world embodiment of when you think back on who your "most favourite teacher" was at school, with the perfect mix of always speaking with knowledge and authority, insight and inspiration.

Christine Service didn't "sell" anything ever - she didn't have to. 

Like an inspiring teacher, she simply kept opening up the world of Disney to an ever-growing consumer audience and trade - not making a case but simply showcasing why Disney and its multiple brands deserve attention and time.

I've travelled with Christine Service across Africa once and had many conversations and many laughs over many years at events and red carpets and media launch events, where she somehow finds real time to really talk to everyone.

The person she is when she tells a crowd about Marvel and Star Wars and Sofia the First during a presentation is exactly the same person when you're sitting next to her, waiting for your next flight, to the next place together.

Christine Service knows everybody and over the years fully ascended to true A-lister status among South African showbiz cognoscenti. And yet, you'd almost have to drag Christine into the limelight where she rightly belongs.

Once, at one of the numerous A-lister Disney media events, standing behind the red velvet rope as a journalist who forever tries to capture it all, I was focused on the red carpet and the step-and-repeat banner in front of me, when who I spotted walking up behind me, who decided to take the non-celebrity, non pose-and-smile route to a venue's entrance?

"No Christine," I said. "Please. You belong on this side. Very please can you go around and walk on the red carpet because we need some photos?"

And indeed she did and then got to me again. And quipped: "I'm not really one of the famous ones here."

And again her arm went out as she swayed it like Yen Sid (Disney spelled backwards) in Fantasia - that powerful sorcerer and mentor, with a lot of patience, who always shows up and who you just know will always fix everything.

"It's really for them all," she said as she motioned to the glitterati alongside her, "to experience what we do at Disney". 

Tuesday, July 8, 2025

Paramount's BET Africa trying again with illegal mining weekday drama as Black Gold from Black Brain Pictures is set for 18 August with Nomalanga Shozi, Dawn Thandeka King and Sello Maake ka Ncube


Thinus Ferreira

After the disastrous Queendom Paramount's BET Africa division in South Africa is again trying to find and launch a successful, scripted, South African weekday drama and will start Black Gold, co-produced by Black Brain Pictures, on 18 August on BET (DStv 129) as a story set in the world of illegal mining.

Black Gold is set in South Africa's KwaZulu-Natal province, similar to Uzalo and Amalanga Awafani on SABC1.

Black Gold is BET Africa's fourth big local telenovela-styled series, following Isono, Redemption and Queendom which all had mixed success with viewers and in the ratings and with Isono and Queendom - both from Clive Morris Productions - that ran into financial problems and shuttered.

Black Gold will start on BET Africa on 18 August with four episodes weekly from Mondays to Thursdays at 18:30.  

The Black Gold cast includes Nomalanga Shozi in her first lead role, as well as Dawn Thandeka King and Sello Maake kKaNcube.




Black Gold revolves around Amandla Zungu, portrayed by Nomalanga Shozi, who is cast out of her ancestral home after she's falsely accused of her father's murder.

Amandla Zungu is then forced into the dangerous world of illegal mining, where she "rises through the ranks to reclaim her legacy and confront the woman who stole everything from her" according to a logline from the production. 

Florence, portrayed by Dawn Thandeka King, is responsible for orchestrating the betrayal, while Sello Maake KaNcube plays the role of Tom Motsepe - Florence's secret lover and co-conspirator.

Mandla N, Black Brain Pictures executive director, says "Creating Black Gold was a game-changing experience - it shook us as much as it will shake the audience".

"Partnering with BET on this co-production is more than just making a show - it's about reinvesting in our industry, breaking barriers, and taking a bold step forward for local storytelling and long-term growth. Black Gold is raw, emotional, and unapologetically authentic storytelling."

Monde Twala, senior vice president and general manager of Paramount Africa and lead for BET International, in a prepared quote, says "Black Gold is a celebration of African storytelling at its finest - rich in culture, layered in emotion, and driven by a stellar cast that brings these powerful characters to life".

"At BET Africa, we are committed to showcasing narratives that reflect the beauty, strength, and complexity of black lives."

"This series is a tribute to black resilience, black love, and the unbreakable spirit of our communities."

MultiChoice Kenya hikes prices for DStv Kenya subscribers again by up to 7%


by Thinus Ferreira

MultiChoice Kenya is hiking prices yet again in the East African country for business customers as well as for for business customers in the ican country with the latest price increase which will hit companies subscribing to its service from August 2025.

MultiChoice Kenya is hiking DStv fees by up to 7%.

In November 2024 MultiChoice Kenya hiked prices in the country by up to 5.4%  - the 4th price hike in two years.

From August 2025, DStv Access will increase from KES1,350 to KES1,450, DStv Family is increasing from KES2,100 to KES2,250, while DStv Compact is increasing from KES3,900 to KES4,200.

MultiChoice is increasing DStv Compact Plus from KES6,800 to KES7,300 while DStv Premium is getting more expensive from KES11,000 to KES11,700.

The DStv Lite plan remains unchanged at KES750.

The GOtv Value package is decreased from KES699 to KES599, while the Plus plan remains unchanged.

GOtv Max will be increased from KES1,599 to KES1,699 and GOtv Supa is increased from KES2,099 to KES2,199. MultiChoice is increasing the GOtv Supa Plus plan from KES3,000 to KES3,199. 


BBC Studios Africa expands real estate reality series franchise with Listing Coastal South Africa


by Thinus Ferreira

BBC Studios Africa has expanded its Southern Africa Listing real estate franchise with Listing Coastal South Africa which will air on its BBC Lifestyle (DStv 174) channel later in 2025.

The Listing series is produced by PD Production for BBC Studios Africa. Listing Coastal South Africa will have 10 episodes.

Listing Coastal South Africa follows after Listing Jozi, Listing Cape Town of which the second season is currently on BBC Lifestyle, as well as Listing Mauritius.

According to BBC Studios Africa, Listing Coastal South Africa will show viewers property for sale along South Africa's coastline, including the KwaZulu-Natal and Eastern Cape provinces, including the Garden Route "all the way to the southernmost tip of Africa and the rugged charm of the West Coast".

Listing Coastal South Africa is billed as showcasing "a visual feast of architectural brilliance and coastal opulence.

"The series will spotlight South Africa's most luxurious properties nestled along the coast, offering a rare glimpse into the lifestyles of those who call these coastal paradises home. Viewers will get the chance to follow agents as they do what it takes to sell a suite of luxury homes."

Nico Nel, producer of Listing Coastal South Africa says "Listing Coastal will tell a new story of South Africa's coastline through the lens of luxury living".

"Each region has its own unique charm with incredible homes, and we're excited to bring that to life for BBC Lifestyle this year."

Trevor Kaplan, producer of Listing Coastal, says "We're venturing into areas that haven't traditionally been in the spotlight, and what we've found so far during filming is nothing short of extraordinary. These properties are world-class and so are the agents."

Pierre Cloete, BBC Studios Africa vice president, says "We're proud to continue championing premium local content that tells authentic, compelling stories".

"Listing Coastal South Africa builds on the success of the Listing franchise on BBC Lifestyle, further expanding our lineup of local shows on the channel."

"This exciting new instalment brings a fresh perspective, celebrating the breathtaking beauty of South Africa's coastline, while maintaining the exceptional quality, creativity, and storytelling our audiences know and love. I can't wait for everyone to see it."

South African court to decide this week whether to grant disgraced Malusi Gigaba's interdict application to try and block ex-wife Norma Mngoma's Showmax tell-all Untied episode


by Thinus Ferreira

The court will this week decide whether it will grant an interdict to the disgraced former South African minister Malusi Gigaba who wants to prevent the airing of an episode in which one of his ex-wives talk about her experience of his sordid past, or whether MultiChoice's streamer Showmax will be able to show it.

Malusi Gigaba, a shamed former South African minister of home affairs, as well as public enterprise, and finance between 2010 and 2018 has cellphone videos of himself from 2018 on the internet and social media holding his penis and saying "imagine this in your mouth" as well as a sex video.

He is now trying to prevent Nomachule (Norma) Mngoma from talking about the breakdown of her marriage, in which she says "he lied until the day the video leaked".

Mngoma is Malusi Gigaba's second wife and is talking in a sit-down interview in a new Showmax talk show series entitled Untied in which divorced women talk about their exes.

Malusi Gigaba, an ANC political party member, is a member of the National Assembly and is back in parliament as chairperson of the standing committee on defence and military veterans, and is also a member of the portfolio committee for trade, industry and competition.


In Untied, Nomachule Mngoma speaks in-depth about Malusi Gigaba's alleged pornography addiction, his unfaithfulness and extramarital affairs - things she has spoken about before. She also discusses the claims that he was involved in her arrest and having allegedly used taxpayer money for personal travels.

In Untied Nomachule Mngoma says Malusi Gigaba apparently blames his priest father for his sex scandals.

"He would blame his father, because his father was a priest. He grew up looking up to his father and his father cheated on his mother," she says, according to court documents TVwithThinus has seen.

Their divorce was finalised in 2021.

Malusi Gigaba now want to prevent the Untied episode from being released on Showmax and brought an interdict application against GOAT Studios with executive producer Vanessa Tloubatla doing Untied, as well as MultiChoice and Showmax.

Vanessa Tloubatla told Malusi Gigaba that his wife talks about him in the Untied episode and asked him for comment on what his ex-wife had said, but he demanded to first get and see the whole first episode before Showmax airs it.

Although the producers don't have to, GOAT Studios on 12 June supplied seven video sections, each between five and 10 minutes, in which Nomachule Mngoma talks about Malusi Gigaba's alleged extramarital affairs and the fights that there were between them.

Malusi Gigaba told the court that his reputation and "good name" would be tarnished by the airing of the Untied episode, will infringe upon his right to privacy and that the programme is "not in the public interest".

According to court papers, Malusi Gigaba on 14 June told his legal representatives BZ Attorneys that his ex "continues to drag my name in public, regardless of the fact that we have divorced".

About his interdict application BZ Attorneys, after repeated calls, eventually only said "no comment".

Showmax, was only willing to say the streaming service "is opposing the application" with the Webber Wentzel firm representing MultiChoice.

The Untied episode would have been released on 24 June.Although the interdict wasn't granted, MultiChoice on its own accord decided to postpone its release until at least 15 July, to wait for the court application for an interdict to be heard this week.

Brandon Vermeulen, MultiChoice's executive head of legal for general entertainment, in his submitted court affidavit, says Malusi Gigaba took no action previously when Nomachule Mngoma spoke about the implosion of their marriage, noting that the what she said is already in the public domain.

"It is true that he recorded a sex tape and engaged in infidelity. Their lavish lifestyle is well documented," Brandon Vermeulen says.

"It's reasonable for Showmax to convey the personal experience of Mngoma of the breakdown of the marriage- even more so as they have offered Mr Gigaba an opportunity to respond."

"It is not unlawful, unfair, or unreasonable for Multichoice to stream the show on which Nomachule Mngoma speaks about her marriage."

Malusi Gigaba, in his affidavit filed with the court, says "Private correspondence and marital matters have been weaponised and platformed for public consumption, often maliciously and misleadingly."

"While there have been media reports in the past pertaining to my private life, the fact that I did not previously exercise my rights does not mean that I forewent my rights to my good name, reputation and dignity," Malusi Gigaba says.

Meanwhile, Malusi Gigaba's legal action to try and prevent the Showmax episode of Untied makes it more likely that more people will watch it once it becomes available. This is known as the Streisand effect.

The same phenomena happened last year when the criminal Thabo Bester unsuccessfully tried to apply for an interdict to prevent Showmax's release of the documentary series Tracking Thabo Bester.

Once it was released, it had a lot more viewers sampling it, partly due to the convicted criminal's free marketing and publicity through drawing attention to the frivolous attempt to stop it from being shown through failed court action.

Monday, July 7, 2025

MultiChoice drops Ethiopia's SuperSport Special TV channel with Amharic Ethiopian Premier League content in localisation cutbacks

by Thinus Ferreira

In ongoing cost-cutting MultiChoice has ended its SuperSport Special TV channel on DStv in Ethiopia which used to be dedicated to Ethiopian Premier League content with Amharic commentary.

The decision to dump SuperSport Special in Ethiopia is further indicative of a change in MultiChoice's content localisation strategy in Ethiopia, which apparently hasn't worked.

In South Africa, MultiChoice has decided to sell its SuperSport United football club after 31 years that it now calls no longer "core" to the pay-TV operator's business.

MultiChoice originally started the SuperSport Special channel for subscribers on DStv Ethiopia to provide sports content in Amharic but apparently didn't see a return on the investment in commentary production, translation services and licensing fees.

Earlier this year France's Canal+ dumped Ethiopia, with Canal+ planning to secure a regulatory approval for its buyout takeover of MultiChoice in South Africa as well as MultiChoice Africa in the Rest of Africa (RoA).

Ghana's government demands MultiChoice drops DStv subscription fees by 30%


by Thinus Ferreira

The Ghanaian government through its minister of communications has given MultiChoice an ultimatum to reduce its subscription fees in the struggling West African country by 30%.

It follows after MultiChoice Ghana hiked DStv subscription fees by 15% in April 2025 after an increase in 2024. A consumer group in Ghana slammed the short notice period that MultiChoice Ghana gave consumers in the country before the higher price kicked in.

Last week Sam George, Ghana's minister for communication, digital technology and innovation, held a second meeting with MultiChoice Ghana representatives, similar to a first meeting the week before. 

At this past week's meeting, he demanded a response from MultiChoice Ghana and MultiChoice Africa by 21 July about dropping the price of DStv and GOtv subscription fees in the country by 30%.

Dr Keabetswe Modimoeng, MultiChoice's group executive for regulatory and corporate affairs, flew to and attended the meeting in Ghana in person.

According to Sam George, DStv subscribers in Ghana want to see a direct price cut in their monthly subscription fees. 

DStv subscribers are also dissatisfied and upset with outdated content shown by MultiChoice on DStv and feel that the subscription fees have become too expensive.

The minister also wants to see MultiChoice pay to produce more local content from Ghana. The government is apparently working on a new broadcasting bill which will aim to increase the local content quotas required to be produced by broadcasters in the country.

MultiChoice was asked for comment over the past weekend and it will be added here when received.


Nigeria's Data Protection Commission slaps MultiChoice with N766 million fine for allegedly breaking its data protection laws it calls 'patently intrusive and unfair'


by Thinus Ferreira

Nigeria's Data Protection Commission (NDPC) has fined MultiChoice Nigeria N766,242,500 (R8.9 million) for allegedly breaking the struggling West African country's Nigeria Data Protection Act.

Nigeria continues to be a drag on MultiChoice's balance sheet as its most difficult and cumbersome country in Africa to do business in, combined with a constantly worsening economy, rampant inflation, a plunging subscriber base and relentless attacks and court cases trying to shake down the pay-TV operator for money and fines.

In the latest shocker in a string of ongoing Nigerian claims against the company from politicians, official institutions and other industry organisations, the NDPC alleges that MultiChoice Nigeria is guilty of violating DStv Nigeria subscribers' privacy rights and illegally transfered their consumer data across borders and out of Nigeria.

Babatunde Bamigboye, the NDPC head of legal, enforcement and regulations, in a statement says the organisation launched an investigation into MultiChoice Nigeria's consumer data handling and storage in the second quarter of 2024.

"The NDPC found, among other things, that MultiChoice violated the data privacy rights of its subscribers and individuals associated with them who are not necessarily subscribers," Babatunde Bamigboye says.

"The commission also discovered that MultiChoice engaged in the illegal cross-border transfer of personal data belonging to Nigerian data subjects. The depth of data processing by MultiChoice is patently intrusive, unfair, unnecessary, and disproportionate."

"This is a grave affront to the fundamental right to privacy as enshrined in section 37 of the 1999 Constitution of the Federal Republic of Nigeria."

The NDPC says it ordered MultiChoice Nigeria to take remedial measures but that it then discovered that MultiChoice Nigeria allegedly failed to fix the problem.

"The commission found the measures undertaken by MultiChoice in this regard unsatisfactory. For want of cooperation, the commission has directed MultiChoice to pay N766,242,500 for violating the Nigeria Data Protection Act."

Dr Vincent Olatunji, NDPC national commissioner, has now ordered an investigation into "all channels through which MultiChoice collects the personal data of Nigerian citizens to ensure compliance".

"Autlet that processes personal data in violation of the NDPA is liable to penalty under the Act," he says in the statement.

Confusion grows over SABC's scheduling plan with Afrikaans TV news bulletins on weekdays at over weekends


by Thinus Ferreira

The SABC continues to say no timeslot and TV channel changes are in store for its Afrikaans TV news bulletin although the South African public broadcaster's own schedules shows different.

The ongoing secrecy and growing confusion about what exactly the SABC's plans are with its damaged Afrikaans TV news bulletin leads to greater uncertainty under diminished news viewers in terms of ratings, as well as the local ad biz.

In the past week the public broadcaster without explanation did a U-turn on its plan to move and change the weekend Afrikaans TV news on Saturdays and Sundays to SABC3 and the 19:30 timeslot and making it a half-hour in duration again.

The plan has also been to move the Afrikaans TV news bulletin on weekdays to 17:30 on SABC3 from its current much later timeslot of 20:30.

The SABC continues to say that no schedule changes are being made to the Afrikaans TV news bulletin.

The SABC's own, latest schedules it publishes and uses for SABC+ and elsewhere and also sends out to others like MultiChoice for the DStv electronic programme guide (EPG) showed last week that the weekend news bulletins are moving to SABC3 and 19:30, and the weekday bulletins to 17:30 on SABC2.




The SABC's own schedules displayed the new times and channel change and for the coming weekend the SABC schedule shows the Afrikaans news for half an hour on SABC3 at 19:30.

These new times and channel change from this month aligns with what SABC insiders since April said it being planned. 

It is also what Danielle Wass, bulletin editor of the SABC's Afrikaans TV news, last month announced on RSG.

She said that the weekend Afrikaans TV news bulletins from Juky would move from 18:15 on SABC2 to 19:30 on SABC3, and that the weekday Afrikaans TV news bulletins would move from 20:30 on SABC3 to 17:30.

She further revealed that the SABC had done no market or audience research before the SABC decided to move the Afrikaans TV news bulletins on evenings on SABC2 to the much later timeslot of 20:30 on SABC3.

These changes already cost the SABC hundreds of thousands of viewers who are no longer watching it, or can't watch it since they're unable to receive SABC3 as the terrestrial TV channel with the smallest broadcast reach.

Together with this the SABC had lost millions of rand in potential ad income.

After a media query last week the SABC in a general press statement said it "would like to clarify that no new schedule changes have been implemented to the Afrikaans TV news as of July 2025. The Afrikaans TV news continues to be broadcast in its existing timeslots".

"Any future changes will be communicated officially by the SABC. We remain committed to serving our audience with accuracy, stability and quality programming".

Mmoni Ngubane, SABC spokesperson, didn't respond with answers to the specific questions that was posed to the broadcaster about the Afrikaans TV news.

The SABC was asked about the changes for the weekday and weekend news seen on schedules, how the Afrikaans TV news bulletin that has an older-skewing audience fits in on SABC3 as the smallest TV channel that say its catering to and that it's target market is millenials.

The SABC was also asked what market research the broadcaster had done before the Afrikaans news was moved last year, and apparently now again.

An influential ad placing executive does business with the SABC and therefore doesn't want to mention a name since it could damage the relationship, with the company allocating where millions of rands worth of ads budgets from various advertisers are directed to across various South African TV channels.

The person warns that the SABC's ongoing audience confusion around the Afrikaans TV news bulletin is bad for business and the broadcaster.

"The SABC's Afrikaans TV news viewers are increasingly shifting to one of the DStv channels or e.tv or online."

"The more consistent you can be, the more viewers you will have and that bring in advertisers. What the SABC is actually doing is to confuse the consumer. And when a viewer is confused, they stop watching or look away. And then we start to look away on behalf of advertisers."

"Maybe the move to 17:30 for the Afrikaans TV news on SABC3 works and the SABC gets millions of viewers but it's extremely unlikely," the person says.

"The SABC forgets that a lot of people are still at work and in traffic.It's a stupid time to place the Afrikaans TV news on TV, especially for a valuable sought-after audience like Afrikaans viewers. It's quite stupid."

Last week the SABC started advertising a position for a senior Afrikaans TV news bulletin writer.