by Thinus Ferreira
Samsung South Africa has been silent and hasn't responded with answers to a media query on how the recent devastating flooding in the country's KwaZulu-Natal province impacted it business, distribution and warehousing there as well as nationally, or what the company has been doing to help customers and minimise the impact.
Earlier this month South Africa's KwaZulu-Natal province experienced extremely heavy rainfall that led to disastrous flooding and the loss of hundreds of lives. With a growing humanitarian disaster, billions of rand of damage were caused to infrastructure and property, including the Durban port and cargo containers.
Samsung SA was asked in a media query last month, similar to competitors like LG South Africa, what impact Samsung SA experienced to its business in South Africa, and in KwaZulu-Natal due to the flooding.
On 20 April TVwithThinus asked Cheil, repping Samsung SA, if it could please say what the damage has been to its warehousing facilities in KwaZulu/Natal due to the rain and flooding in that province, if there were loss of production, distribution interruption, work and disruption due to loss of staff unable to get to work.
Samsung South Africa was also asked through Cheil for comment on what Samsung SA has been doing to minimise or help lessen the impact on its business in KwaZulu-Natal or to help customers.
Samsung SA failed to respond to any of the questions with no answers forthcoming from Cheil the past two weeks.
In July 2021 Samsung South Africa saw its biggest warehouse in Cato Ridge, Durban and service centres in the KwaZulu-Natal province looted and destroyed by fire during weeks of civil unrest in South Africa.